Content Moderator (Danish) - Relocation in Malta

Grow-Talent.com; København; Hybrid; DKK 194,000 - 314,000; Full time

Benefits offered by this job

Relocation support

Private health insurance

Gym and shop discounts

Remote work options

Job summary

Grow-Talent.com is assisting a leading Online Casino Gaming Company to recruit a Content Moderator with Danish for their Malta office. The role offers hybrid work from Qormi, Malta, with remote options within Malta, and relocation support for international applicants.

The position involves moderating content, assisting users by email, and upholding publication rules. Candidates should have moderation or customer-care experience, strong attention to detail, and team spirit.

Qualifications

• Prior content moderation or customer care experience is advantageous.
• Proficient with MS Office applications.
• Strong attention to detail and reliability.
• Team-oriented with ability to adapt to a fast-paced environment.

Responsibilities

• Review user-generated content including ads.
• Answer user questions via email.
• Respond to inquiries on the online marketplace.
• Attend training on rules and moderation best practices.
• Provide feedback to managers on trends and questions.
• Suggest improvements to publication rules.

Skills

Moderation experience

Customer care

Microsoft Office

Attention to detail

Team player

Tools

MS Office

Job description

Content Moderator (Danish) - Relocation in Malta

Copenhagen, Capital Region of Denmark, Denmark

Job Openings Content Moderator (Danish) - Relocation in Malta

About the job Content Moderator (Danish) - Relocation in Malta

Grow-Talent.com is working with a leading Online Casino Gaming Company who is seeking to onboard an Content Moderator with Danish for their Malta office.

Position: Content Moderator with Danish

Location: Hybrid, Qormi, Malta (office) AND remote from anywhere in Malta

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Review user-generated content (e.g. sales ads)
• Support users and answer their questions via email
• Respond to customer inquiries on all topics related to the online marketplace
• Participate in regular training sessions to learn and maintain expert knowledge of publication rules, market trends and moderation best practices
• Provide feedback to managers on trends, common end-user mistakes and questions
• Give an input on improvements of publication rules to improve user experiences
• Follow communication procedures and policies
• Evaluate and make decisions in accordance with defined policies and guidelines.

REQUIREMENTS:

• Previous experience in content moderation, customer care and/or online business will be considred as an advantage
• Computer literate with working knowledge of Microsoft Office applications
• Flexible and able to make quick decisions in a dynamic environment
• Conscientious and reliable
• Strong attention to detail
• Customer focused with willingness to assist
• Team player.

BENEFITS:

• Competitive salary and benefit package
• Extra days of vacation on top of common allowance
• Free fruit, tea and coffee if you prefer working in the office
• Ability to work from home when working late shifts and weekends
• Free day transport to the office from certain areas within Malta
• Team performance bonus and working from home allowance
• Corporate discounts for gym memberships, shops and taxis
• Private Health Insurance, eye care tests, health and well-being professional support
• Comprehensive training and constant feedback
• Relocation support for international applicants.