Monetization Operations Lead — Usage-Based SaaS

Trackunit; Københavns Kommune; Hybrid; DKK 900,000 - 1,200,000; Full time

Benefits offered by this job

Hybrid work options

International team

Training & coaching

Mindfulness program

Open feedback culture

Job summary

Trackunit is seeking a Senior Monetization Operations Manager to own end-to-end monetization processes as we shift to usage-based billing. You will build and maintain the operational backbone across pricing, usage, metering, and invoicing in a fast-growing SaaS environment.

You’ll partner with Product, Engineering, Data, Finance, Revenue & Billing and RevOps to ensure accurate billing, robust controls, and scalable processes. This senior IC role offers ownership and a clear path to impact.

Qualifications

• Experience running usage-based monetization operations.
• Ability to trace data through multiple systems.
• Experience setting up and testing products, price plans, usage rules.
• Practical approach to processes and controls.
• Coordinate Product, Engineering, Data, Finance and commercial teams.
• Familiarity with usage-metering platforms is a plus.
• Knowledge of Salesforce/NetSuite/Databricks is helpful.

Responsibilities

• Build and improve monetization operations with clear processes and ownership.
• Set up, test, approve, and release new products and pricing in connected systems.
• Track full customer usage-to-invoice flow and surface risks early.
• Implement checks to catch missing or incorrect data before billing.
• Collaborate with Finance and Revenue & Billing for invoicing accuracy.
• Turn business rules into system configurations and ways of working.
• Lead investigations across teams to fix root causes.
• Work with Product, Engineering, and Data to capture and move usage data.
• Create dashboards, instructions, and documentation for operations.
• Identify recurring problems to reduce manual work as the business scales.
• Guide Monetization Operations Specialist and collaborate within the Monetization team.

Skills

Monetization Ops

Data Fluency

Cross-functional teamwork

Process discipline

Problem solving

Stakeholder mgmt

Attention to detail

Tools

m3ter

Metronome

Amberflo

Salesforce

NetSuite

Databricks

Job description

Trackunit is seeking a Senior Monetization Operations Manager to own end-to-end monetization processes as we shift to usage-based billing. You will build and maintain the operational backbone across pricing, usage, metering, and invoicing in a fast-growing SaaS environment.

You’ll partner with Product, Engineering, Data, Finance, Revenue & Billing and RevOps to ensure accurate billing, robust controls, and scalable processes. This senior IC role offers ownership and a clear path to impact.