Luxury Fashion Client Advisor: Sales & Service

Moncler Group; København; On-site; DKK 290,000 - 357,000; Full time

Job summary

Stone Island is seeking a Client Advisor to join our brand-new concession at Illum in Denmark. You will engage clients, share product knowledge, and drive sales while upholding luxury service standards.

Fluency in Danish and English, strong communication, and a passion for luxury fashion are essential as you support stock, merchandising, and daily operations in a fast-paced environment. Experience in international contexts is a plus.

Qualifications

• Previous experience in sales roles.
• Experience in structured luxury fashion/retail companies is a plus.
• Previous international experience both in professional and non-professional contexts.
• Passion for retail, client service and the luxury fashion industry.
• Excellent understanding of the luxury sector and product sensitivity.
• Strong communication skills.
• Willingness to evolve in the organisation.
• Fluency & sophistication in Danish and English, another language is a plus.
• Digitally aware and open to new ways of working.
• Ability to work in a fast-paced, changing environment.

Responsibilities

• Drives Sales, achieving individual results and contributing to the team ones
• Maximises sales opportunity leveraging cross-selling
• Supports BOH organization and procedures implementation as well as replenishment / transfer activities
• Supports the maintenance of the store’s visual merchandising standards
• Opening and closing responsibilities.

Skills

Sales experience

Luxury fashion knowledge

International experience

Client service

Communication skills

Willingness to evolve

Danish & English fluency

Digital mindset

Adaptability

Job description

Stone Island is seeking a Client Advisor to join our brand-new concession at Illum in Denmark. You will engage clients, share product knowledge, and drive sales while upholding luxury service standards.

Fluency in Danish and English, strong communication, and a passion for luxury fashion are essential as you support stock, merchandising, and daily operations in a fast-paced environment. Experience in international contexts is a plus.