Luxury Client Advisor & Brand Ambassador

Christian Louboutin LLC; København; On-site; DKK 335,000 - 469,000; Full time

Job summary

Christian Louboutin in Copenhagen seeks a Client Advisor to bring our iconic brand to life, delivering exceptional service and translating client needs into successful sales, while fostering loyalty and embodying the brand spirit.

You will be an in-store ambassador, knowledgeable about design, craftsmanship, and care, drive clienteling and CRM, support store operations, and collaborate with the team to uphold luxury standards and a premium customer experience.

Qualifications

• Outstanding client service that upholds brand standards.
• Strong drive to achieve store targets and KPI
• Excellent product knowledge: design, construction, care of products
• Clear, confident communication and interpersonal skills
• Professional grooming and appearance consistent with luxury retail

Responsibilities

• Uphold and promote retail excellence with exceptional service.
• Aim to achieve KPIs and improve store results.
• Engage clients with the Christian Louboutin Sales Ceremony.
• Reflect luxury brand image through service and professionalism.
• Be an expert on product information and care.
• Build relationships and foster client loyalty.
• Drive CRM in-store and use all available tools.
• Support daily operations, inventory movements, and back-office tasks.
• Represent the brand positively on social media.
• Support diversity, equity and inclusion initiatives.

Skills

Customer service

Sales targets

CRM in-store

Attention to detail

Grooming standards

Interpersonal skills

Job description

Christian Louboutin in Copenhagen seeks a Client Advisor to bring our iconic brand to life, delivering exceptional service and translating client needs into successful sales, while fostering loyalty and embodying the brand spirit.

You will be an in-store ambassador, knowledgeable about design, craftsmanship, and care, drive clienteling and CRM, support store operations, and collaborate with the team to uphold luxury standards and a premium customer experience.