Key Account Manager

PIECES; Denmark; On-site; DKK 600,000 - 900,000; Full time

Benefits offered by this job

Autonomy from day one

Close collaboration with sales and buy

Opportunities to strengthen commercial

International business exposure

Job summary

PIECES is seeking a dedicated Key Account Manager to own strategic partnerships with leading online fashion retailers from Aarhus. You will translate customer insights and sales performance into commercial actions to create value for PIECES and customers.

You will collaborate across Sales, Buying and Demand Planning to optimise assortment and ensure product availability, while maintaining strong relationships with online retailers across markets.

Qualifications

• Experience in managing key accounts, especially in online fashion retail is a strong advantage.
• Strong analytical skills and ability to translate data into commercial actions.
• Build trusted relationships with customers and internal stakeholders.
• Thrive in a cross-functional environment with many stakeholders.
• English fluency is required; German is an advantage.

Responsibilities

• Build and develop long-term partnerships with Cross Border Online customers.
• Analyse sales and product performance to identify opportunities and drive growth.
• Develop commercial plans and initiatives with customers and internal teams.
• Collaborate with Buying and Demand Planning to optimise assortment and availability.
• Drive daily dialogue with customers and coordinate activities across functions.
• Travel approximately 25–35 days per year.

Skills

Key account management

Analytical skills

Commercial decision-making

Cross-functional collaboration

English fluency

German advantage

Job description

Can you turn data, commercial insight and customer understanding into long-term business growth?

At PIECES, we're looking for a Key Account Manager to take ownership of our strategic partnerships with leading online fashion retailers such as Zalando, ASOS and About You. As the dedicated Key Account Manager for our online key accounts, you'll play a key role in growing these partnerships by translating customer insights and sales performance into commercial actions that create value for both your customers and PIECES.

YOUR TEAM

You will become part of PIECES' Cross Border Online (CBO) Sales setup, reporting directly to our Sales Director. While you will be the dedicated Key Account Manager for our online customers, you will work closely with colleagues in CBO Administration as well as specialists across Demand Planning, NOOS and Buying.

Success comes from continuously analysing performance, understanding customer behaviour and working closely across functions to ensure the right products are available at the right time.

We believe the best commercial results come from combining different perspectives, challenging each other and working towards a shared goal.

YOUR ROLE

As Key Account Manager, you will be responsible for driving the commercial performance of your online key accounts. By understanding each customer's business, you will identify opportunities, challenge existing ways of working and ensure PIECES remains a preferred partner across markets.

You will continuously translate sales data, customer behaviour and assortment performance into commercial actions that create measurable business impact.

More specifically, you will:

• build and develop long-term partnerships with your Cross Border Online customers
• analyse sales and product performance to identify commercial opportunities and drive business growth.
• develop commercial plans and initiatives together with your customers and internal stakeholders
• collaborate with Buying and Demand Planning to optimise assortment and product availability
• drive daily dialogue with customers while coordinating activities across multiple internal functions

Travel activity is approximately 25 to 35 days annually.

YOUR BENEFITS

This is an opportunity to take ownership of some of PIECES' most important online partnerships while working at the intersection of sales, data and commercial strategy.

You can expect:

• a role with significant responsibility and autonomy from day one
• close collaboration with experienced specialists across Sales, Buying and Demand Planning
• excellent opportunities to strengthen your commercial and analytical skill set in an international business
• a culture built on trust, collaboration and freedom with responsibility

YOUR PROFILE

You are curious about what drives your customers' business and enjoy combining analytical insights with commercial decision-making. You build trust naturally, communicate confidently across functions and thrive in a role where collaboration and commercial understanding go hand in hand.

We imagine that you:

• have solid experience managing key accounts, while experience working with major online fashion retailers is considered a strong advantage.
• have strong analytical skills and know how to translate data into commercial actions
• build trusted relationships with customers as well as internal stakeholders
• thrive in a cross-functional environment with many stakeholders
• speak and write English fluently. German is considered an advantage

WE ARE LOOKING FORWARD TO HEARING FROM YOU

If you have any questions about the position, please feel free to contact Sales Director, Jeppe Blas Kvorning at [phone].

WORK LOCATION: Aarhus.

ABOUT PIECES

Easy to wear – easy to love

PIECES designs everyday standout products for young-at-heart fashion followers. Our approach is centred around current trends, and we believe in the power of vibrant colours and relevant designs. Each collection is influenced by the latest fashion, and we especially focus on garment-fit, simple yet quality fabrics, and adding as many certified and branded fibres as possible. Piece by piece, we are young at heart, intuitively curious and vibrant to the core.

PIECES is a Danish apparel and accessory brand located in Aarhus. It was established in 2003 as part of the BESTSELLER group, a Danish family-owned fashion company. As a brand, PIECES has evolved and grown greatly over the past years. Coming from an accessory-focused core, we constantly push to grow with our potential.

For more information, please go to www.pieces.com, @piecesofficial or www.bestseller.com