IT Support Specialist: Office 365, AD & Windows Pro

Foss Analytical A/S

Hillerød

On-site

DKK 420,000 - 540,000

Full time

14 days+

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Benefits offered by this job

Health insurance

Fitness facilities

Company events

Flexible work arrangements

Job summary

Foss Analytical A/S in Denmark is seeking an IT Support Specialist to deliver hands-on and remote support for employees at our two sites. You will be the first line of help for hardware, software, and network issues, working with Office 365, SharePoint, Windows Server, and AD.

The role rotates between FIC in Hillerød and FPL in Frederikssund every 2–3 weeks. You will join an international IT team, communicate in English and Danish, and have opportunities for growth, certifications, and deeper

Qualifications

Strong knowledge of Windows, Office 365, Active Directory and Windows Server environments.
Experience with IT incident management and troubleshooting.
Proficiency in Active Directory and user account management.
Excellent communication skills in English and Danish, both written and spoken.
Strong problem‑solving and analytical skills.
Driver's license.

Responsibilities

Provide hands-on and remote IT support for employees onsite and remotely.
Register, analyze, and resolve incidents and service requests in accordance with SLAs.
Configure and install computers, applications, and peripheral devices.
Administer systems like Office 365, Exchange, SharePoint, and Active Directory.
Collaborate with higher‑level support teams and external IT service providers.
Monitor IT infrastructure performance and ensure high security standards.
Manage IT equipment inventory and coordinate hardware procurement processes.