Icelandic-Speaking CX Support Specialist

UdlandsMatch; København; On-site; DKK 150,000 - 234,000; Full time

Benefits offered by this job

Relocation bonus

Accommodation

Plane ticket

Taxi from airport

Training

Health insurance

Career development

Salary

International environment

Job summary

UdlandsMatch is looking for an Icelandic Speaking Support Specialist to join our team in Sofia, Bulgaria. You will deliver exceptional client service and help customers with inquiries, product support, and troubleshooting across phone, email, chat, and tickets.

No prior experience is required; fluency in Icelandic and English and strong communication skills are essential for success in this role. Relocation benefits and accommodation are provided as part of the package.

Qualifications

• Fluent in Icelandic and English with excellent communication skills.

Responsibilities

• Deliver outstanding client service.
• Achieve great customer experience and satisfaction.
• Identify and assess customers' needs.
• Assist with general inquiries, product support, and troubleshooting via phone, email, chat, or tickets.

Skills

Icelandic language

English language

Customer service

Job description

UdlandsMatch is looking for an Icelandic Speaking Support Specialist to join our team in Sofia, Bulgaria. You will deliver exceptional client service and help customers with inquiries, product support, and troubleshooting across phone, email, chat, and tickets.

No prior experience is required; fluency in Icelandic and English and strong communication skills are essential for success in this role. Relocation benefits and accommodation are provided as part of the package.