2 Icelandic-Speaking Customer agents needed to Bulgaria - Relocation incl.

UdlandsMatch; København; Vor Ort; DKK 150.000 - 234.000; Vollzeit

Benefits dieser Stelle

Relocation bonus

Accommodation

Plane ticket

Taxi from airport

Training

Health insurance

Career development

Salary

International environment

Zusammenfassung

UdlandsMatch is looking for an Icelandic Speaking Support Specialist to join our team in Sofia, Bulgaria. You will deliver exceptional client service and help customers with inquiries, product support, and troubleshooting across phone, email, chat, and tickets.

No prior experience is required; fluency in Icelandic and English and strong communication skills are essential for success in this role. Relocation benefits and accommodation are provided as part of the package.

Qualifikationen

• Fluent in Icelandic and English with excellent communication skills.

Aufgaben

• Deliver outstanding client service.
• Achieve great customer experience and satisfaction.
• Identify and assess customers' needs.
• Assist with general inquiries, product support, and troubleshooting via phone, email, chat, or tickets.

Kenntnisse

Icelandic language

English language

Customer service

Jobbeschreibung

Are you ready to take the next step in your career?

If your answer is YES - join the leader in the CX (Customer Experience) industry in Bulgaria!

As an Icelandic Speaking Support Specialist, you will be a part of a great team and all together will:

• Deliver outstanding client service
• Achieve great customer experience and satisfaction
• Identify and assess customers' needs
• Assist with general inquiries, product support, and troubleshooting via phone, e mail, chat, or tickets

As a candidate, you do not need to have experience in a similar role but you should be fluent in Icelandic & English and have excellent communication skills.

We Offer:

• Relocation Bonus: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costs
• Up to 30 Days of Company-Provided Accommodation on arrival, and assistance in
• finding a long-term home Plane Ticket from your location to Sofia
• Taxi transportation directly from the airport to your accommodation
• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• More than fifty benefits and services to choose from
• Positive international working environment
• Support and learning

Looking forward to hear from you!