Hybrid Refrigeration Tech Support Engineer

Danfoss GmbH; Silkeborg; Hybrid; DKK 480,000 - 660,000; Full time

Benefits offered by this job

13th salary

Annual bonus

Pension plan

Personal insurance

Job summary

Danfoss is seeking a Technical Support Engineer to be the technical expert for refrigeration wholesalers and commercial customers across Denmark. You will diagnose problems, provide solutions, and support cutting-edge cooling applications while working with the Nordics Technical Support team.

Located ideally in Nordborg or Silkeborg with hybrid days, the role collaborates with sales and technical colleagues across Europe.

Qualifications

• Refrigeration degree or equivalent qualification.
• 5+ years of technical refrigeration experience.
• Familiarity with Danfoss AdapKool portfolio is valued.
• Fluent in English, written and spoken.
• Strong teamwork, resilience and customer focus.

Responsibilities

• Provide high-class technical support to refrigeration customers via phone and email.
• Troubleshoot and resolve issues to keep systems running smoothly.
• Support sales teams with technical expertise and product recommendations.
• Document customer interactions and activities in Salesforce.
• Deliver internal and external training when needed.

Skills

Refrigeration expertise

English fluency

Team player

Analytical thinking

Education

Foreman in Refrigeration / Certified Refrigeration Technician

Tools

Salesforce CRM

Job description

Danfoss is seeking a Technical Support Engineer to be the technical expert for refrigeration wholesalers and commercial customers across Denmark. You will diagnose problems, provide solutions, and support cutting-edge cooling applications while working with the Nordics Technical Support team.

Located ideally in Nordborg or Silkeborg with hybrid days, the role collaborates with sales and technical colleagues across Europe.