Hotel Receptionist

Radisson Hotel Group; København; On-site; DKK 260,000 - 320,000; Full time

Benefits offered by this job

Staff hotel discounts

Friends & Family discount

Global benefits

Job summary

Radisson Blu Scandinavia Hotel Copenhagen is seeking a receptionist to join our Front Office team. You will welcome guests, manage check-in/check-out, and handle requests in a fast-paced, international setting.

We value flexibility, attention to detail, and a passion for extraordinary service. Fluency in English is required; Danish or other Scandinavian language is a plus. This is a full-time role with shifts covering mornings and evenings.

Qualifications

• Flexibility and a positive, Yes I Can attitude.
• Attention to detail is essential.
• Creative problem-solver with guest focus.
• Passionate about delivering extraordinary service.
• Team player who can collaborate across departments.
• Strong verbal communication skills.
• Enjoys working in a fast-paced hotel environment.
• English fluency required; Danish or other Scandinavian language preferred but not mandatory.

Responsibilities

• Be the guests' first contact and deliver exceptional service.
• Handle check-in/check-out and guest requests with a smile.
• Collaborate with front office team to ensure smooth guest experiences.
• Maintain professionalism in a busy, international environment.

Skills

Flexibility and a positive attitude

Attention to detail

Creative problem-solver

Customer service excellence

Team player

Strong verbal communication

Enjoys working in hospitality

Fluency in English

Job description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

Are you ready to elevate the guest experience from check-in to check-out and everything in-between? Say Yes I Can! and be a part of our dynamic world of Moment Makers.

We are looking for a Receptionist to join our Front Office team at Radisson Blu Scandinavia Hotel Copenhagen, a large, international hotel where no two days are the same. You will work with guests and colleagues from around the world in a busy and lively environment. At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.

As a Receptionist you bring an unmatched level of dedication, a focus on delivering exceptional service, and a genuine passion for creating positive guest experiences to our dynamic Front Office Team.

Our Receptionists love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between.

• You will be our guests’ superhero ensuring all aspects of the guest journey and experience are delivered to the highest level
• You will exude patience, empathy and have the personality to host the show
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department

Qualifications

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Likes having fun at work
• Experience in a similar position is beneficial but not essential
• Fluency in spoken English is required
• Danish or another Scandinavian language is preferred, but not mandatory.

Additional Information

Start date and application

We are looking for someone who can start as soon as possible. We review applications and conduct interviews on an ongoing basis and will fill the position once we find the right candidate.

Working hours

This is a full-time position of 37 hours per week.

The role is typically split approximately 50/50 between morning and evening shifts:

• Morning shifts: 07:00–15:00
• Evening shifts: 15:00–23:00

The rota includes a mix of weekday and weekend shifts, with two days off each week.

Why Join Radisson Hotel Group?

Live the Magic of Hospitality – Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career – No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit – Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition – Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks – No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

• Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
• Guaranteed minimum of 30% off for your Friends & Family

We welcome applicants from all backgrounds, abilities, and experiences.