Global Resource & Capacity Manager

VML group; København; Hybrid; DKK 550,000 - 750,000; Full time

Job summary

MAP in Copenhagen is seeking a structured Resource Manager to act as the operational engine for our Consulting Practice. You will plan and coordinate resources across projects, balancing business needs and team capacity for our global teams.

You will work with leaders across Consulting and Client Engagement to ensure the right people are staffed at the right time. The role requires strong planning, commercial understanding, good judgment and ability to adapt in a fast-paced, collaborative

Qualifications

• Demonstrated experience in resource management, workstream management, operations or project management.
• Excellent communication skills and fluent/professional proficiency in English.
• Strong planning, coordination and stakeholder management skills.
• Strong people judgment and the ability to translate strengths into staffing decisions.
• Comfortable working with forecasting, utilisation and capacity data.
• Organised, proactive and people-oriented, balancing business priorities and delivery needs.
• Experience from an agency, consultancy or other project-based environment is an advantage.

Responsibilities

• Own resource planning and allocation across the 4 teams in our Consulting Practice.
• Know the team: understand consultants' skills, strengths, aspirations and availability to match project needs with the right people, while monitoring capacity, utilisation and resource forecasts.
• Partner with Heads of the Consulting teams and Directors on staffing decisions and priorities through weekly (and sometimes daily) check-ins. Liaise directly with internal stakeholders as needed to plan staffing.
• Identify resource gaps, overbooking and delivery risks, and proactively help resolve them. Manage holiday requests and support approvals.
• Act as a trusted point of contact for consultants regarding staffing and workload balance.
• Build strong relationships across the Consulting Practice to understand team dynamics and support meaningful staffing decisions that benefit both the business and our people.
• Support improvements to resourcing processes, planning routines and ways of working with business support teams and capability leadership.

Skills

Resource management

Workstream management

Operations

Project management

Communication

English proficiency

Forecasting & capacity

Stakeholder management

Job description

MAP in Copenhagen is seeking a structured Resource Manager to act as the operational engine for our Consulting Practice. You will plan and coordinate resources across projects, balancing business needs and team capacity for our global teams.

You will work with leaders across Consulting and Client Engagement to ensure the right people are staffed at the right time. The role requires strong planning, commercial understanding, good judgment and ability to adapt in a fast-paced, collaborative