Global Customer Care Team Lead (Overseas Logistics)

Arla Foods; Denmark; Presencial; DKK 520 000 - 720 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Coaching and development opportunities

Exposure to global logistics

International collaboration

Resumo da oferta

Arla Foods is seeking a Team Leader for Customer Care (Overseas) to lead a team of Logistics Coordinators handling global order-to-delivery processes. You will balance daily operations with people development and collaborate across Sales, Supply Chain, Finance, and external partners to deliver excellent service to overseas customers.

We value hands-on operational leadership, stakeholder management, and a strong background in international logistics.

Qualificações

• Experience leading a team in international logistics or related customer-care environments.
• Hands-on operational responsibility with a focus on process improvements.
• Some years of relevant leadership experience in a fast-paced setting.

Responsabilidades

• Lead, coach, and develop a team of Logistics Coordinators for overseas markets.
• Manage daily operations, escalate complex customer cases as needed.
• Coordinate with internal and external partners to ensure timely deliveries.
• Drive process improvements, data quality, and ways of working.
• Take active part in daily operations with selected key customers.

Conhecimentos

Leadership

Stakeholder management

Global logistics

People development

Operations management

Descrição da oferta de emprego

Arla Foods is seeking a Team Leader for Customer Care (Overseas) to lead a team of Logistics Coordinators handling global order-to-delivery processes. You will balance daily operations with people development and collaborate across Sales, Supply Chain, Finance, and external partners to deliver excellent service to overseas customers.

We value hands-on operational leadership, stakeholder management, and a strong background in international logistics.