Fleet Operations Supervisor

GSM - Green SM; København; On-site; DKK 450,000 - 650,000; Full time

Job summary

Green SM is preparing for a Denmark launch and seeks an Operations Specialist to support setup and ongoing day-to-day operations. You will coordinate drivers, oversee fleet readiness, and work with local and global teams to ensure smooth launch and scalable operations.

The role requires experience in operations or logistics, strong problem-solving skills, and fluent Danish and English. You will thrive in a fast-paced startup environment and contribute to KPI monitoring and process improvements.

Qualifications

• Experience in operations, logistics, fleet or service operations.
• Strong coordination and organizational skills.
• Comfortable in a fast-changing startup environment.
• Hands-on mindset with ability to solve problems quickly.

Responsibilities

• Oversee daily taxi and fleet operations, including driver coordination and dispatch support.
• Monitor operational performance, service quality, and KPIs.
• Support driver management, onboarding, scheduling, and daily communication.
• Ensure fleet readiness and coordinate vehicle maintenance and checks.
• Handle operational issues, incidents, and customer escalations promptly.
• Collaborate with local and global teams to improve operational efficiency.
• Support implementation and optimization of processes during launch phase.
• Ensure compliance with company standards, safety procedures, and local regulations.

Skills

Operations coordination

Fleet management

Driver onboarding

Analytical mindset

Danish/English bilingual

Job description

Green SM is a fast-growing electric taxi and mobility company backed by Vingroup — one of the largest conglomerates in Vietnam. After successfully launching across multiple international markets, we are now preparing for our launch in Denmark as part of our European expansion.

Operations Specialist to join our Denmark launch team and support the day-to-day operational setup during an exciting growth phase.

This role is ideal for someone who enjoys fast-paced environments, operations coordination, problem-solving, and working closely with drivers and field teams.

Key Responsibilities:

• Oversee daily taxi and fleet operations, including driver coordination and dispatch support
• Monitor operational performance, service quality, and key KPIs
• Support driver management, onboarding, scheduling, and daily communication
• Ensure fleet readiness and coordinate vehicle maintenance and operational checks
• Handle operational issues, incidents, and customer escalations in a timely manner
• Collaborate cross-functionally with local and global teams to improve operational efficiency
• Support implementation and optimization of operational processes during launch phase
• Ensure compliance with company standards, safety procedures, and local regulations

Who we’re looking for:

• Experience within operations, logistics, transportation, fleet management, or service operations
• Strong coordination and organizational skills
• Comfortable working in a dynamic, fast-changing startup environment
• Hands-on mindset with ability to solve problems quickly and independently
• Analytical mindset and ability to work with operational KPIs
• Fluent Danish and English required;

We appreciate your interest in this opportunity. Due to the high number of applications, only shortlisted candidates will be contacted.