Operations Supervisor – Fleet Operations Specialist (Transportation / Hvidovre)

CNK Consulting Vietnam; Hvidovre Kommune; On-site; DKK 291,000 - 440,000; Full time

Benefits offered by this job

Salary 26k–39k DKK gross/month

Job summary

Green SM in Copenhagen is seeking an proactive Operations Supervisor to manage daily driver operations, oversee onboarding, and ensure asset efficiency while maintaining high service standards.

You will handle compliance cases, monitor taxi regulations, coordinate with authorities, and support investigations, reporting, and process improvements. The role requires 2+ years in compliance/ops, strong communication, and the ability to work in a fast-paced environment; English fluency is essential.

Qualifications

• 2+ years of experience in compliance, operations, customer handling, or related roles.
• Experience in transportation, mobility, taxi, or service industries is a plus.
• Fluent English and local communication skills.
• Comfortable working in a fast-paced operational environment.

Responsibilities

• Manage daily driver operations and onboarding.
• Handle compliance-related cases and documentation.
• Coordinate with authorities and internal teams.
• Maintain records and reporting.
• Support investigations and issue resolution.
• Optimize operations for efficiency.
• Ensure high service standards.

Skills

Fluent English

Strong communication

Problem solving

Detail oriented

Fast paced environment

Local communication

Job description

About Us

Green and Smart Mobility Joint Stock Company (Green SM), a member of Vingroup, is a pioneer in providing 100% pure electric ride-hailing and vehicle rental services. Driven by the mission to create sustainable green transport solutions, we are accelerating our global expansion, officially entering the European market in Copenhagen, Denmark. Join Green SM today to lead the transnational green mobility revolution with us!

Xanh SM - Electric Mobility Service, 5-Star Quality | Xanh SM

Job Description

Website: https://www.greensm.com/vn-en

Position Overview

We are seeking a proactive and detail-oriented Operations Supervisor to manage daily driver operations, ensure asset efficiency, and maintain high service standards. The role focuses on driver onboarding, performance management, incident handling, and operational optimization.

• Job Description
• Handle compliance-related cases, incidents, and documentation.
• Monitor driver and operational compliance with local taxi regulations.
• Coordinate with internal teams and external authorities when needed.
• Support investigations and resolution of operational or compliance issues.
• Maintain accurate records and reporting.
• Assist in implementing compliance processes and improvements.
• Requirements
• 2+ years of experience in compliance, operations, customer handling, or related roles.
• Experience in transportation, mobility, taxi, or service industries is a plus.
• Strong communication and problem-solving skills.
• Detail-oriented and able to handle sensitive cases professionally.
• Fluent English and local communication skills.
• Comfortable working in a fast-paced operational environment.
• Benefits
• Salary: 26,100 - 39,400 DKK gross/month.
• Detailed compensation to be discussed in the interview.
• Other Information.
• Working Location: Helseholmen 31-39, Hvidovre.
• Working Hours: 40 hours/week, office time.

Required Skills

Support Operations Salary Compliance Compensation Onboarding Transportation Performance Management Optimization Communication Skills Regulations Records Email Documentation English Communication Management