Entry-Level IT Support Specialist | Visa Sponsorship Included

SummitLab; Odense; On-site; DKK 101,000 - 137,000; Full time

Benefits offered by this job

Visa sponsorship

Job summary

SummitLab in Odense, Denmark is hiring a Computer Support Specialist to provide technical assistance to clients, troubleshoot issues, install and configure systems, and maintain networks. This entry-level role offers growth, a monthly salary of $1,600, visa sponsorship for international candidates, and overtime potential; full-time position.

Candidates with coursework or certifications in computer science are welcome; strong communication and customer-oriented mindset required; Windows OS and

Qualifications

• Proven coursework or certifications in computer science or related field.
• Excellent written and verbal communication.
• Strong problem-solving abilities with a customer-focused approach.
• Willingness to learn and grow in an IT support role.

Responsibilities

• Provide technical assistance and support to clients via phone, email, or in person.
• Troubleshoot hardware and software issues and escalate complex problems to senior staff.
• Install and configure computer systems for clients.
• Maintain network infrastructure by managing user accounts, permissions, and security.
• Diagnose and resolve network connectivity issues.
• Educate clients on basic computer usage and troubleshooting techniques.
• Keep accurate records of client interactions and technical issues.

Skills

Communication skills

Problem-solving

Customer-oriented

Windows OS

Networking concepts

Education

Coursework in Computer Science or related field

Job description

SummitLab in Odense, Denmark is hiring a Computer Support Specialist to provide technical assistance to clients, troubleshoot issues, install and configure systems, and maintain networks. This entry-level role offers growth, a monthly salary of $1,600, visa sponsorship for international candidates, and overtime potential; full-time position.

Candidates with coursework or certifications in computer science are welcome; strong communication and customer-oriented mindset required; Windows OS and