Entry-Level Computer Support Specialist in Kolding, Denmark

EliteHosts; Kolding; On-site; DKK 81,000 - 98,000; Full time

Job summary

EliteHosts in Kolding, Denmark, is hiring an entry-level Computer Support Specialist to join our IT team. You will troubleshoot issues, install and configure computer systems, and maintain records of support activities to ensure service quality.

This role welcomes freshers and offers hands-on learning in a collaborative environment. Candidates should have strong problem-solving, communication skills, and a passion for technology, with willingness to learn and grow.

Qualifications

• Strong understanding of computer systems and troubleshooting techniques.
• Experience with Windows and Mac OS environments is helpful.
• Ability to learn and apply new technologies quickly.

Responsibilities

• Respond promptly to customer inquiries regarding technical issues
• Diagnose and resolve hardware and software problems
• Install, configure, and maintain computer systems
• Document all support activities in a clear and accurate manner
• Collaborate with other team members to ensure timely resolutions of complex issues
• Keep up-to-date with new technologies in the industry

Skills

Troubleshooting

Hardware

Software

Operating systems

Communication

Teamwork

Education

Bachelor's degree in Computer Science or related field

Job description

Entry-Level Computer Support Specialist in Kolding, Denmark

We are hiring an entry-level Computer Support Specialist to join our team in Kolding, Denmark. In this role, you will provide technical assistance and support for incoming queries and issues related to computer systems, hardware, and software. Your main responsibilities will include troubleshooting and resolving technical problems, installing and configuring computer systems and software, and maintaining accurate records of all support activities.

To be successful in this position, you should have a strong understanding of computer systems and be able to diagnose and resolve technical issues efficiently. As an entry-level position, no prior experience is required but you should have a passion for technology with a willingness to learn and develop your skills.

Responsibilities

• Respond promptly to customer inquiries regarding technical issues
• Diagnose and resolve hardware and software problems
• Install, configure, and maintain computer systems
• Document all support activities in a clear and accurate manner
• Collaborate with other team members to ensure timely resolutions of complex issues
• Keep up-to-date with new technologies in the industry

Requirements

• Bachelor's degree in Computer Science or related field preferred but not required
• Strong knowledge of computer systems and troubleshooting techniques
• Familiarity with operating systems (Windows/Mac OS)
• Excellent communication skills both written and verbal
• Ability to work independently as well as part of a team
• Attention to detail with strong problem-solving skills

Salary: 1200$ per month

Location: Kolding, Denmark

This is a full-time position without accommodation provided.

Candidates must hold a valid biometric passport.

We welcome applications from freshers who are eager to start their career in the field of IT support. If you have a passion for technology and are looking for an opportunity to learn from experienced professionals while gaining hands-on experience,