Computer Support Specialist

RapidFix Services; Kolding; On-site; DKK 11,000 - 13,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Professional development

Visa sponsorship

Job summary

RapidFix Services in Kolding is seeking a Computer Support Specialist to provide technical support to clients, troubleshoot hardware and software issues, install and configure computer systems, and maintain network infrastructure.

The ideal candidate will have a strong understanding of computer systems and excellent problem-solving and communication skills, with the ability to explain technical information to non-technical users. This is a full-time role with opportunities for growth.

Qualifications

• Bachelor's degree in Computer Science or related field.
• Strong knowledge of computer hardware, software, and network systems.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team.
• Provide efficient and timely technical support.
• Knowledge of Java or C++ is preferred but not required.

Responsibilities

• Troubleshoot hardware, software and network issues for clients.
• Install new computer systems or components as needed.
• Configure software programs according to client needs.
• Monitor network performance and troubleshoot issues that arise.
• Provide technical support via phone, email, or in-person as needed.
• Maintain accurate records of all support activities.
• Explain technical information in layman's terms for non-technical users.
• Collaborate with team members on projects and share knowledge to improve overall support services.

Skills

Hardware & software knowledge

Network systems

Problem-solving

Communication

Teamwork

Education

Bachelor's degree in Computer Science

Job description

A reputable IT company located in Kolding is seeking a highly motivated and skilled Computer Support Specialist to join our team.

As a Computer Support Specialist you will be responsible for providing technical support and assistance to our clients.

Your primary duties will include troubleshooting hardware and software issues installing and configuring computer systems and maintaining network infrastructure.

The ideal candidate will have a strong understanding of computer systems excellent problem-solving skills and the ability to communicate technical information to non-technical users.

This is a full-time position with a salary of $1100 per month.

Requirements

• Bachelors degree in Computer Science or related field
• Strong knowledge of computer hardware software and network systems
• Excellent problem-solving and communication skills
• Ability to work independently and as part of a team
• Must be able to provide efficient and timely technical support
• Knowledge of programming languages such as Java or C++ is preferred but not required

Responsibilities

• Troubleshoot hardware software and network issues for clients
• Install new computer systems or components as needed
• Configure software programs according to client needs
• Monitor network performance and troubleshoot any issues that arise
• Provide technical support via phone email or in-person as needed
• Maintain accurate records of all support activities
• Communicate technical information in laymans terms for non-technical users
• Collaborate with team members on projects and share knowledge to improve overall support services

Benefits

As part of our team you will receive competitive pay with opportunities for advancement within the company.

We also offer comprehensive benefits including health insurance paid time off professional development opportunities and visa sponsorship if needed.

Our company values work-life balance and offers a flexible schedule for our employees.

If you are passionate about technology have excellent problem-solving skills and enjoy working in a fast-paced environment.