IT Support Specialist

InstaCreative India; Aalborg; On-site; DKK 104,000 - 141,000; Full time

Job summary

InstaCreative India in Aalborg is seeking an IT Support Specialist to join our team. You will provide technical support to clients and assist colleagues with computer systems and software. This role emphasizes clear communication and strong problem solving.

Ideal candidates hold a Bachelor's degree in Computer Science or related field, with at least two years in technical support, and a proven ability to explain complex concepts to non-technical users. Relocation not offered.

Qualifications

• Bachelor's degree in Computer Science or related field is required.
• Strong knowledge of computer hardware, software and networking systems.
• Excellent problem-solving skills and analytical thinking.
• Ability to communicate technical information to non-technical users.

Responsibilities

• Respond to client inquiries and troubleshoot technical issues
• Install, configure and maintain computer systems and software
• Provide training and support to employees on company technology
• Monitor system performance and troubleshoot any issues that arise
• Collaborate with other IT specialists to improve systems and processes
• Maintain accurate records of all technical support requests

Skills

Hardware knowledge

Software knowledge

Networking systems

Problem solving

Customer service

Non-technical communication

Education

Bachelor's degree in Computer Science or related field

Job description

Are you a tech-savvy problem solver looking for a new opportunity? We are seeking an IT Support Specialist to join our team in Aalborg. As an IT Support Specialist you will be responsible for providing technical support and assistance to our clients. This role is suitable for both men and women.

Responsibilities

• Respond to client inquiries and troubleshoot technical issues
• Install configure and maintain computer systems and software
• Provide training and support to employees on company technology
• Monitor system performance and troubleshoot any issues that arise
• Collaborate with other IT specialists to improve systems and processes
• Maintain accurate records of all technical support requests

Requirements

• Bachelors degree in Computer Science or related field
• Minimum of 2 years experience in technical support or a similar role
• Strong knowledge of computer hardware software and networking systems
• Excellent problem-solving skills
• Ability to communicate technical information to non-technical individuals
• Proven customer service skills

Salary

The salary for this position is $1700 per month.

Location

This position is located in Aalborg. Relocation assistance is not provided.

Our company values diversity and welcomes applicants from all backgrounds. This position is open to all qualified candidates regardless of gender or nationality.