Duty Manager / Operations Manager Intern

Livezoku; København; On-site; DKK 57,000 - 68,000; Full time

Benefits offered by this job

Internship allowance

2 holidays per internship month

Staff meals

Discounts & family rates at Zoku

Global location exposure

Team events and after-work drinks

Job summary

Zoku in Copenhagen is offering a Duty Manager Internship starting February 2027. You’ll act as the spider in the web, coaching the Sidekicks and keeping operations running smoothly while delivering the quintessential Zoku experience.

This hands-on role blends hospitality, on-the-floor leadership, and problem solving. English fluency is required; EU residency or valid Denmark permit; internship lasts 6 or 10 months with relocation to Copenhagen (accommodation not provided); monthly internship

Qualifications

• Must be enrolled at university and do a mandatory managerial internship (min. 6 months).
• Fluent in English; other languages are a plus.
• EU resident or valid Denmark work permit.
• Available to start February 2027; internship can be 6 or 10 months.
• Willing to relocate to Copenhagen (accommodation not provided).
• Experience in a hotel or restaurant is a plus.

Responsibilities

• Be a smooth operator on the floor, supporting the Sidekicks to deliver the Zoku experience.
• Trouble shooter during shifts; coordinate maintenance and ensure safety procedures.
• Coach, guide and train the operational team and assist with schedules.
• Handle Rooms Division and F&B matters; coordinate with outsourced housekeeping and reservations.

Skills

Fluent in English

Multitasking

People skills

Entrepreneurial spirit

International background

Education

University enrollment

Managerial internship required

Job description

Are you a jack (or Jane) of all trades who loves to connect with people and gets a kick out of solving (tricky) operational puzzles? Then keep reading!

Zoku is not your typical hotel: we offer a relaxed place to stay, work and meet new people, while helping guests feel connected to the local scene.

TELL ME MORE

During your Duty Manager Internship (starting in February 2027)you'll act as the spider in the web, ensuring Zoku’s operations are run smoothly. You'll coach, train and set the team of Sidekicks (the operational team) up for success.

The job of Duty Manager Intern is very versatile and fast-paced. You'llsupport theoperationalteamwhen and where needed,empoweringthemto be at their besttoprovideexcellent service and a true Zoku-like experience,all whilst keeping the service standards high. Youwillwork together with a team ofenthusiastic and highly motivated Duty Managers.

WHAT WILL YOU DO?

No day looks the same as a Duty Manager Intern… but here’s a glimpse of what you can expect:

Be a smooth operator: You are very hands-on and actively support the Sidekicks on the floor to ensure that every resident receives the quintessentialZoku experience.From crafting a killer cappuccino to jumping into the hustle and bustle of the restaurant orbeing thecontact person for (bigger) resident complaints -you're ready for anything and everything!

Trouble shooter: You act as the trouble-shooter in case of issues that arise during your shift, coordinate maintenance tasks and help in case no one is available. You'll also beresponsible for the proper handling of safety and security procedures.

Sidekick Coach: You'll coach, guide and train the operational team. You'll ensure that Zoku’s values are lived by on the working floor and ensure excellent service, all whilehaving fun. Together with your team, you'llassist in updating the working schedules of the team.

Operational Jack / Jane of all trades: As part of the Duty Managers team, you'll be responsible for all Rooms Division and F&B matters. As ourmain contact person with our outsourced housekeeping party, you'll enjoy structuring all rooms-related procedures, managing restaurants reservations and checking the payment handling.

WHAT MAKES THE INTERNSHIP UNIQUE?

• You be all-around leader.You'll improve your skills in the F&B, Rooms, and M&E department. No day will look the same!
• You can bring your knowledge into practice.With an"Always Beta" mentality,you'll help to improve processes at Zoku.
• You'll get a second family.Become part of our Zoku community of fellow colleagues, residents and visitors.
• You'll be part forafuture-orientedhospitalityconcept. We’re not like your average hotel (feel free to stop by at Zoko to see for yourself!)
• You'll make a difference.As an important part of our team, you'll get plenty of responsibility and your ideas will be valued.

WE LOVE PEOPLE WHO

• Bring good vibes to the work floor, are genuinely friendly, approachable, and empathetic.
• Are social butterflies who love to connect with others and get to know new people.
• Have an entrepreneurial spirit and like to discover new things.
• Are multi-tasking pros, handling multiple tasks, projects, and responsibilities all whilst keeping a cool head and a warm heart.
• Have an international background - experience in guest relations is a plus.

A FEWMUST HAVES

• You are enrolled atuniversityand need to do a mandatory managerial internship (min. 6 months)as part of your curriculum.
• You are fluent in English, other languages are a plus.
• You are an EU resident or have a valid working and living permit for Denmark.
• You are available to start in February 2027and flexible with working days/hours. Working times will vary between morning, mid-day, and evening.This internship is available as either a 6 month or 10 month internship.
• You are able to relocate to Copenhagen for the duration of the internship (accommodation is not provided by Zoku).
• You have experience in ahotel or a restaurant.

WHAT’S IN IT FOR YOU?

• Internship allowance of €750 (5600DKK) per month (before taxes).
• 2 holidays per internship month.
• Cool benefits like a free after-work drink, various discounts and friends & family rates at all Zoku locations.
• A fun, young, multi-national company with colleagues from across the globe to meet, learn and grow from.
• The best free staff meals, enjoyed in our social spaces overlooking the city.
• Access to all community events, team celebrations, and after work drinks.
• Exciting on-the-job training opportunities and fun events throughout the year to celebrate achievements and milestones.
• An internship at one of the 25 coolest hotels in the world, that feels like a second home and is purpose-driven.

WHAT WE ARE PROUD OF

Zoku combines the energy of a lifestyle brand with the warmth of a close knit team. We challenge traditional hospitality by creating spaces where people genuinely connect, whether they’re staying for one night or several months.

Next to our award-winning design and our global press fan club, we’re proud to be a certified B Corp across all our locations, meaning we care deeply about people, community, and doing business with a heart (not just as a marketing line).

WHAT IS ZOKU

We’re Zoku. Designed for the new generation of business travelers, we’re so much more than a long stay hotel. We’re a place you can call your second home, even on your first visit. We’ve created a hive of private Lofts and rooftop Social Spaces, so you can stay connected and well rested as you live and work throughout Europe. Throw yourself into your work and play, and effortlessly discover one of our home cities. It will be your home city next.

READY?

Hit apply and tell us why this role has your name on it.