Danish Technical Support for Mercedes Benz - on Crete, Greece

Next Job Abroad; København; On-site; DKK 150,000 - 200,000; Full time

Benefits offered by this job

Relocation support

Health insurance

Paid training and onboarding

Two extra annual payments

On-site role Crete

Job summary

Mercedes in Crete is seeking a Customer Care Representative fluent in Danish to support customers on vehicles, services, and accounts via phone, email and chat, delivering world-class service on-site in Greece.

You will join a premium brand with full relocation support (flight, temporary housing) and a training and onboarding program. The role requires flexibility for evenings and weekends and offers a competitive monthly salary plus two extra annual payments.

Qualifications

• Fluent in Danish, written and spoken.
• Good English skills (B2) are required.
• Excellent written and verbal communication.
• Strong multitasking and computer literacy.
• Team player with ability to work independently.
• Flexible to work late shifts or weekends.
• Previous customer service experience is a plus.
• Interest in cars and premium brands is a bonus.

Responsibilities

• Assist Danish-speaking customers with inquiries about vehicles, services, and accounts.
• Handle interactions via phone, chat, and email professionally and efficiently.
• Troubleshoot customer issues and provide accurate solutions.
• Maintain high service quality and follow internal procedures.
• Participate in paid training and onboarding before starting full production.

Skills

Danish fluency

English (B2)

Written & verbal comms

Multitasking

Team player

Flexibility for evenings/weekends

Customer service experience (nice)

Interest in cars/automotive

Computer literacy (Windows/MS Office)

Tools

Windows

MS Office

Job description

Are you fluent in Danish and passionate about providing exceptional customer service? Join Mercedes as a Customer Care Representative and be part of a global premium brand while living on the beautiful island of Crete.

In this role, you’ll support Mercedes customers, handling inquiries related to vehicles, services, and accounts via phone, email, and chat, ensuring a world-class customer experience.

This is a unique opportunity to combine career growth with life in one of Greece’s most stunning locations.

Your Responsibilities

• Assist Danish-speaking customers with inquiries about vehicles, services, and accounts
• Handle interactions via phone, chat, and email professionally and efficiently
• Troubleshoot customer issues and provide accurate solutions
• Maintain high standards of service quality and follow internal procedures
• Participate in paid training and onboarding before starting full production
• Work on-site in Crete and adapt to flexible shifts, including evenings and weekends

• Fluent Danish (spoken and written, near-native level preferred)
• Good English skills (B2)
• Excellent written and verbal communication skills
• Strong multitasking abilities and computer literacy (Windows, MS Office, online tools)
• Team player with the ability to work independently
• Flexible and willing to work late shifts or weekends
• Previous customer service experience is a plus but not required
• Interest in cars, premium brands, or automotive services is a bonus

• On-site position in Crete, Greece
• Full relocation support: flight, temporary accommodation, and housing assistance
• Competitive monthly salary plus two extra annual payments
• Paid training and onboarding program
• Health insurance and additional perks
• International work environment with colleagues from across Europe
• Free online Greek language courses
• Career development opportunities and internal mobility
• Social events and team initiatives

Life in Crete

Crete offers sunshine most of the year, breathtaking beaches, delicious Mediterranean cuisine, rich culture, and a relaxed island lifestyle. Living in Crete combines professional growth with the opportunity to enjoy affordable Mediterranean living, local communities, and endless weekend adventures.