Danish-Speaking Travel Advisor — Premium Airline

Concentrix; Padborg; On-site; DKK 92,000 - 130,000; Full time

Benefits offered by this job

Travel discounts

Training program

Mentoring

Diverse international team

Job summary

SAS Nordic Premium is seeking a Travel Advisor to be the first point of contact for premium travel inquiries from customers. You will assist with ticket purchases, payments, and travel difficulties, while supporting passengers via calls and chat.

Ideal candidates are fluent in Danish and English, highly organized, and capable of building trust through excellent service and clear communication. You will work in a fast-paced, international environment with a focus on precision.

Qualifications

• Fluent in written and spoken Danish (C1) and English (B2).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.

Responsibilities

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Skills

Danish language

English language

Customer service

Communication

Active listening

Organization

Job description

SAS Nordic Premium is seeking a Travel Advisor to be the first point of contact for premium travel inquiries from customers. You will assist with ticket purchases, payments, and travel difficulties, while supporting passengers via calls and chat.

Ideal candidates are fluent in Danish and English, highly organized, and capable of building trust through excellent service and clear communication. You will work in a fast-paced, international environment with a focus on precision.