Danish-Speaking Travel Advisor – Nordic Premium Airline

Concentrix; Denmark; In loco; DKK 88.000 - 139.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee discounts

Equal opportunities

Training program

International environment

Coaching & mentoring

Office in Warsaw

Descrizione del lavoro

SAS is seeking a Travel Advisor for our Nordic premium airline service. You will be the first point of contact for premium travel inquiries and assist customers with booking tickets, payments, and resolving travel issues.

You will support passengers via calls and chat, building lasting relationships with travelers. Fluency in Danish (C1) and English (B2) is required, along with strong organization, listening, and communication skills.

Competenze

• Fluent in Danish (C1) and English (B2)
• Naturally helpful and collaborative spirit
• Enthusiastic, patient, and open-minded
• Active listener with clear communication
• Sharp eye for accuracy and precision
• Highly organized
• Available to work from our office in Warsaw

Mansioni

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Conoscenze

Danish (C1) and English (B2)

Customer service

Communication

Listening

Organizational skills

Descrizione del lavoro

SAS is seeking a Travel Advisor for our Nordic premium airline service. You will be the first point of contact for premium travel inquiries and assist customers with booking tickets, payments, and resolving travel issues.

You will support passengers via calls and chat, building lasting relationships with travelers. Fluency in Danish (C1) and English (B2) is required, along with strong organization, listening, and communication skills.