Danish-speaking Smartwatch Customer Support - Move to Sofia, Bulgaria

Next Job Abroad; Aarhus; On-site; DKK 179,000 - 224,000; Full time

Benefits offered by this job

Fully paid training

Health insurance

Flexible working hour options

International working environment

Career development opportunities

Employee referral bonuses

Job summary

Next Job Abroad in Sofia is seeking a Danish-speaking customer support agent to join an international team working with smartwatch and wearable technology. No advanced tech experience required; you’ll receive fully paid training and start building experience in technical support and digital customer experience.

You’ll handle Danish calls and tickets, troubleshoot smartwatch features, apps and device connectivity, and help customers get the most from their devices while learning in a

Qualifications

• Danish language proficiency at B2+ level.
• Good English communication skills.
• Comfort with using smartphones and apps.
• Basic understanding of iOS and Android.
• Patient, friendly and eager to learn.

Responsibilities

• Handle Danish-speaking customers via calls and tickets.
• Troubleshoot smartwatch features, apps and connectivity.
• Guide customers through step-by-step solutions.
• Identify recurring issues and report them internally.

Skills

Danish (B2+)

English

Smartphone use

iOS basics

Android basics

Problem solving

Customer support

Job description

Into tech, apps and smart devices? Why not turn it into an international career – in Sofia?

We’re looking for Danish speakers ready to relocate to Bulgaria and join an international customer support team working with smartwatch and wearable technology.

No advanced tech experience is required. If you’re comfortable using smartphones, apps and everyday technology, you’ll receive the training you need.

Live & Work in Sofia

Sofia combines big-city life with surprisingly easy access to nature. Grab a coffee downtown, finish your working day and you can be heading towards the mountains shortly afterwards.

Living in Sofia also means:

• Affordable rent and everyday expenses compared to Northern Europe
• Restaurants, cafés and nightlife without Nordic prices
• Hot summers and snowy winters
• Mountains, hiking and skiing just outside the city
• A growing international community

Your Job – Smartwatch Customer Support

You’ll help customers get the most out of their smart devices and solve everyday questions about their smartwatch, apps and connected technology.

Your daily tasks include:

• Supporting Danish-speaking customers via calls and tickets
• Helping with smartwatch features and everyday device use
• Troubleshooting connections, apps and settings
• Guiding customers through solutions step by step
• Identifying recurring technical issues and reporting them internally
• Working alongside an international support team

You’ll build practical experience in technical support, wearable technology, iOS, Android and digital customer experience – useful skills if you want to continue within tech or customer support.

You:

• Speak Danish at B2 level or higher
• Have good English skills
• Are comfortable using smartphones and apps
• Have a basic understanding of iOS and Android
• Enjoy solving problems and helping people
• Are patient, friendly and willing to learn
• Are interested in living and working abroad

Previous technical support experience is a plus, but not required.

Our client offers:

• Fully paid training
• Competitive salary
• Flexible working hour options
• Additional health insurance
• 50+ employee benefits and services to choose from
• International working environment
• Continuous training and support
• Career development opportunities
• Employee referral bonuses

Ready for Something New?

Move to Sofia, gain international experience and build your skills in smart technology and technical customer support.

Bring your Danish and your interest in technology – we’ll help you take care of the rest.