Danish-speaking Customer Service Agent in Sofia - Start Your Tech Career

Next Job Abroad; København; On-site; DKK 156,000 - 211,000; Full time

Benefits offered by this job

Fully paid training

Relocation support

Job summary

Next Job Abroad is offering a Danish-speaking Customer Service Agent role in Sofia, Bulgaria, designed for candidates without a tech background. You’ll receive fully paid training and gain international experience while supporting customers via phone, email, and chat.

Relocation support is provided, including transportation, hotel accommodation and help finding a long-term rental. Earn €2,200 per month with tax advantages in Bulgaria, and grow your CV in a global tech environment.

Qualifications

• Fluent Danish.
• B2+ English.
• Strong communication and problem-solving skills.
• Comfortable learning new technology.
• Customer-focused and positive attitude.

Responsibilities

• Support customers via phone, email and chat.
• Troubleshoot issues and find practical solutions.
• Use CRM and other digital support tools.
• Follow established processes and meet customer service goals.
• Learn continuously as products and technology evolve.

Skills

Danish

English

Communication

Problem-solving

Learning

Customer-focused

Positive attitude

Job description

What if your next adventure could also be the start of your tech career?

Take a gap year in Sofia, Bulgaria and get your foot in the door of the tech industry by working for one of the world's biggest and most recognisable search engines.

You don't need a tech background. You'll get fully paid training, international experience and the chance to build skills that can open doors to future opportunities in the tech world.

Your Role

As a Danish-speaking Customer Service Agent, you'll help users get the most out of their products and services.

You'll:

• Support customers via phone, email and chat


• Troubleshoot issues and find practical solutions


• Use CRM and other digital support tools


• Follow established processes and meet customer service goals


• Learn continuously as products and technology evolve

What You Bring

• Fluent Danish


• B2+ English


• Strong communication and problem-solving skills


• Comfortable learning new technology


• Customer-focused and positive attitude

No previous tech experience needed. If you're curious, good with people and ready to learn, this could be your entry point into the industry.

Why Bulgaria?

Earn €2,200 per month while living in one of Europe's most affordable capitals.

Bulgaria's 10% flat personal income tax and relatively low cost of living mean your money can go much further than in many Western European countries — whether you're saving, travelling or enjoying Sofia's cafés, restaurants and nightlife.

Make It Your Gap Year

Thinking about taking a year abroad before your next big step?

Sofia gives you the chance to work internationally, build your CV, meet people from around the world and explore a new country — without spending your entire salary on rent.

Relocation support is provided, including assistance with transportation, hotel accommodation and finding a long-term rental.

And when you're not working, you've got mountains on your doorstep, affordable weekends away and the rest of Europe within easy reach.

Your First Step Into Tech

This could be more than just a job abroad.

Get international experience. Learn from a global tech environment. Build your CV. Enjoy your gap year.

And who knows? It could be the first step towards a much bigger career in tech.