Danish-Speaking Customer Care Specialist – Sofia

Next Job Abroad; Horsens; On-site; DKK 136,000 - 163,000; Full time

Benefits offered by this job

Relocation support

Fully paid training

Health insurance

50+ benefits and services

Job summary

Next Job Abroad is expanding its Danish-speaking customer care team in Sofia, Bulgaria. You will assist customers with orders, deliveries, and product questions, providing clear and friendly Danish-language support.

No technical background required—the company offers fully paid training and relocation support to help you settle in. Fluent Danish and good English are required, along with strong communication and problem-solving abilities.

Qualifications

• Fluent Danish and good English.
• Strong communication and problem-solving skills.
• Helpful, patient and customer-oriented attitude.
• Confidence using computers and digital tools.
• Willingness to learn about consumer technology.
• Reliability, adaptability and a collaborative mindset.

Responsibilities

• Assisting customers with orders, deliveries and related enquiries.
• Helping customers understand product settings and resolve basic usage questions.
• Providing clear, friendly and professional support in Danish.
• Using internal systems and knowledge resources to find the right solutions.
• Following established procedures while maintaining high service standards.
• Working with colleagues to ensure a positive customer experience.

Skills

Fluent Danish

Good English

Communication skills

Problem-solving

Customer-oriented attitude

Computer literacy

Willingness to learn

Reliability

Adaptability

Collaborative mindset

Job description

Next Job Abroad is expanding its Danish-speaking customer care team in Sofia, Bulgaria. You will assist customers with orders, deliveries, and product questions, providing clear and friendly Danish-language support.

No technical background required—the company offers fully paid training and relocation support to help you settle in. Fluent Danish and good English are required, along with strong communication and problem-solving abilities.