Danish-speaking Support in Sofia — Gap-Year Friendly

Next Job Abroad; Randers; On-site; DKK 69,000 - 107,000; Full time

Benefits offered by this job

Relocation package

Housing assistance

Training provided

Competitive salary

Health insurance

Employee benefits

Career development

Continuous learning

International team

Job summary

Next Job Abroad is seeking Danish speakers ready to swap life in Denmark for a year in Sofia, Bulgaria. You will join an international Customer Service team, help customers with digital products and services, and gain hands-on experience in troubleshooting, customer experience and modern support systems.

No tech degree required. Full training is provided. Relocation is supported, and you’ll work alongside an international team while building your CV with real-world service skills.

Qualifications

• Speaks Danish fluently
• Has a good level of English
• Communicates clearly and confidently
• Enjoys helping people and solving problems
• Is comfortable learning new technology and systems
• Can follow processes and work independently
• Has a customer-focused mindset
• Is ready to live and work in Sofia, Bulgaria

Responsibilities

• Supporting Danish-speaking customers via phone, email and chat
• Answering product and service questions
• Troubleshooting problems and finding practical solutions
• Working with CRM and ticketing systems
• Guiding customers through different processes
• Explaining information clearly and simply
• Building your product knowledge through ongoing training
• Working alongside an international team

Skills

Danish fluency

English proficiency

Customer service

Problem solving

Learning new tech

Independent work

Job description

Next Job Abroad is seeking Danish speakers ready to swap life in Denmark for a year in Sofia, Bulgaria. You will join an international Customer Service team, help customers with digital products and services, and gain hands-on experience in troubleshooting, customer experience and modern support systems.

No tech degree required. Full training is provided. Relocation is supported, and you’ll work alongside an international team while building your CV with real-world service skills.