Premium Travel Advisor (Danish) - Warsaw Office & Training

Concentrix; Svendborg Kommune; On-site; DKK 73,000 - 112,000; Full time

Benefits offered by this job

SAS employee discounts

Training program

International environment

Coaching & mentoring

Modern Warsaw office

Job summary

SAS Nordic Premium Airline is seeking a Travel Advisor to support premium customers from its Warsaw office. You will handle inquiries and assist in purchasing airline tickets, while guiding travelers through difficulties and fostering trust.

The role emphasizes clear communication, active listening, and a collaborative spirit, with opportunities for growth within an international, diverse environment.

Qualifications

• Fluent in written and spoken Danish (C1 level) and English (B2 level).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

Responsibilities

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls / chat.
• Foster enduring relationships with customers for building trust.

Skills

Danish (C1)

English (B2)

Job description

SAS Nordic Premium Airline is seeking a Travel Advisor to support premium customers from its Warsaw office. You will handle inquiries and assist in purchasing airline tickets, while guiding travelers through difficulties and fostering trust.

The role emphasizes clear communication, active listening, and a collaborative spirit, with opportunities for growth within an international, diverse environment.