Customer Experience Growth Architect

Alfa Laval Corporate AB; Søborg; On-site; DKK 520,000 - 780,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Indemnités de stage/alternance

Job summary

Alfa Laval Energy Division Marketing is seeking a Business Developer – Customer Experience to shape journeys, diagnostics and actionable strategies that drive growth across marketing and sales. You will own the customer funnel, lead management and analytics, collaborating with Sales to strengthen value propositions and win rates.

This role requires a data-driven marketer with experience in CX, business development and BI tools, excellent English, and a collaborative, cross-functional mindset to

Qualifications

• Master’s or bachelor’s degree in marketing, business, information systems, data/analytics, service design or a related field.
• Several years of experience in CX, marketing, commercial, business development, analytics or related roles, ideally within an agency/consultancy or B2B/B2C environment.
• Strong analytical and problem-solving skills, with the ability to turn data into actionable business insights.
• Experience working with customer, sales, CRM, funnel or commercial performance data.

Responsibilities

• Own the overall customer funnel strategy, ensuring marketing activities support growth targets.
• Use customer, market and funnel data to identify insights, opportunities and areas for improvement.
• Shape content and customer journeys based on customer insights and performance data.
• Prioritize improvements, assign owners and track impact through KPIs and analytics.
• Drive data-informed commercial discipline across lead management and conversion.

Skills

Commercially driven

Data-oriented

Marketing

Business development

Analytics

Stakeholder management

Cross-functional collaboration

English proficiency

Education

Master’s/Bachelor’s degree in Marketing or related field

Tools

Dashboards

KPIs

BI tools

Job description

Alfa Laval Energy Division Marketing is seeking a Business Developer – Customer Experience to shape journeys, diagnostics and actionable strategies that drive growth across marketing and sales. You will own the customer funnel, lead management and analytics, collaborating with Sales to strengthen value propositions and win rates.

This role requires a data-driven marketer with experience in CX, business development and BI tools, excellent English, and a collaborative, cross-functional mindset to