Ocean Account Manager — Growth & Customer Success

Alfa Laval Corporate AB; Aalborg; Hybrid; DKK 900,000 - 1,100,000; Full time

Job summary

Alfa Laval Corporate AB is seeking an Account Manager - Ocean Division for a Nordic site, including Aalborg. You will drive growth by proactively identifying opportunities and pursuing new business, building lasting relationships with customers and partners.

Responsibilities include direct sales, lead generation, collaboration with Business Development, P&A and Service, delivering value-based quotes, and using CRM to support the sales process. English and a Scandinavian language are preferred.

Qualifications

• Commercial contract management experience.
• Field sales / account management background.
• Strong CRM usage and digital communication skills.
• Ability to translate customer needs into value-based solutions.
• Excellent English and Scandinavian language skills.

Responsibilities

• Direct sales responsibilities, ensuring customer success for your assigned accounts, handling all activities from inquiry to order.
• Generate and nurture leads, converting them into orders.
• Collaborate with the other teams such as Business Development, P&A and Service to grow the business.
• Engage actively with the market, focusing on customer interactions, including regular in person engagement, understanding customer needs, and delivering product and service value.
• Develop value based quotes that reflect customer needs and highlight unique selling points.
• Actively follow up on quotes to ensure the proposed value is understood and matches customer needs.
• Provide direct support to customers during the quotation process.
• Work proactively and in a structured manner within and across teams to optimize sales efficiency.
• Use CRM and other tools consistently and effectively to support the sales process and decision-making.

Skills

Commercial acumen

Field sales

CRM proficiency

Technical product understanding

Interpersonal skills

English and Scandinavian

Team collaboration

Education

Engineering degree

Tools

CRM systems

Job description

Alfa Laval Corporate AB is seeking an Account Manager - Ocean Division for a Nordic site, including Aalborg. You will drive growth by proactively identifying opportunities and pursuing new business, building lasting relationships with customers and partners.

Responsibilities include direct sales, lead generation, collaboration with Business Development, P&A and Service, delivering value-based quotes, and using CRM to support the sales process. English and a Scandinavian language are preferred.