CRM & Sales Process Analyst — Drive Growth

Danfoss; Nordborg; On-site; DKK 600,000 - 800,000; Full time

Benefits offered by this job

Life insurance

DDS pension

2 extra vacation days

Annual bonus

Job summary

Danfoss in Nordborg, Denmark, seeks a CRM & Sales Process Analyst to enable sales and customer-facing teams. You will be the go-to person for CRM questions, translating business needs into system improvements and driving better customer experiences.

You'll collaborate across IT and business units, analyze CRM and sales processes, and support Salesforce usage to optimize workflows and opportunities in a global organization.

Qualifications

• Experience with a CRM platform such as Salesforce and sales processes.
• Ability to translate business needs to IT and stakeholders clearly.
• Strong problem-solving and service-oriented mindset.

Responsibilities

• Support sales teams and customer-facing functions with CRM questions.
• Translate business needs into clear IT requirements for system enhancements.
• Analyze CRM and sales process challenges and propose practical solutions.
• Collaborate with stakeholders across units to ensure consistent CRM use.
• Monitor and improve CRM workflows to help identify and manage opportunities.

Skills

CRM platform experience

Sales process knowledge

Stakeholder collaboration

Tools

Salesforce

Job description

Danfoss in Nordborg, Denmark, seeks a CRM & Sales Process Analyst to enable sales and customer-facing teams. You will be the go-to person for CRM questions, translating business needs into system improvements and driving better customer experiences.

You'll collaborate across IT and business units, analyze CRM and sales processes, and support Salesforce usage to optimize workflows and opportunities in a global organization.