CRM & Sales Process Specialist

DANFOSS A/S; Nordborg; Hybrid; DKK 520,000 - 640,000; Full time

Job summary

DANFOSS A/S is seeking an Analyst, CRM & Sales Processes to empower our sales teams and customer-facing functions. You will own CRM-related questions, translate business needs into IT requirements, and drive process improvements across the organization.

You will work at the intersection of business and IT in a hybrid role, collaborating with international teams to optimize CRM workflows and sales operations. This role offers growth in CRM systems and business processes within a global company.

Qualifications

• Experience working with a CRM platform, such as Salesforce.
• Ability to understand business needs and communicate them clearly to both business and IT stakeholders.
• Strong problem-solving skills and a service-oriented mindset.
• Confidence working with business systems and data in a structured and detail-oriented way.
• Strong communication skills and the ability to collaborate across teams in an international environment.

Responsibilities

• Support sales teams and customer-facing functions with CRM-related questions to improve daily operations and user experience.
• Translate business needs into clear requirements for IT teams to support system enhancements and process improvements.
• Analyze CRM and sales process challenges and recommend practical solutions that enable business growth.
• Collaborate with stakeholders across business units to ensure consistent and effective use of CRM tools and processes.
• Monitor and improve CRM-related workflows to help sales teams identify and manage customer opportunities more efficiently.

Skills

CRM platform experience

Sales operations

Business process understanding

Strong communication

Data analysis

Tools

Salesforce

Job description

DANFOSS A/S is seeking an Analyst, CRM & Sales Processes to empower our sales teams and customer-facing functions. You will own CRM-related questions, translate business needs into IT requirements, and drive process improvements across the organization.

You will work at the intersection of business and IT in a hybrid role, collaborating with international teams to optimize CRM workflows and sales operations. This role offers growth in CRM systems and business processes within a global company.