Credit Operations Associate – Nordics Lending & Collections

Lunar ApS; Aarhus; On-site; DKK 320,000 - 420,000; Full time

Benefits offered by this job

4 days in the office

Modern equipment

Pension & health insurance

Enhanced parental leave

Job summary

Lunar ApS in Copenhagen, Denmark, is hiring a Credit Operations Junior Specialist to join the Credit Operations team and help prevent overdrafts, support the full pre-collection journey, and assist in building Lunar's Nordic lending operations.

You will work closely with our credit and product teams, handle manual pre-collection tasks, monitor handovers to our external collection partner, and contribute to process improvements and new lending initiatives in 2026.

Qualifications

• Bachelor of Financial Management and Services or similar educational background.
• You are structured and reliable in daily operational tasks.
• You are genuinely curious and proactive, spotting problems and fixing them at the root.
• You communicate clearly in writing, internally and with customers.
• You are comfortable working across multiple tasks and stakeholders in a fast-moving environment.
• You thrive in a team where we lift together and hold each other to a high standard.

Responsibilities

• Proactively identify and act on potential overdrafts before they escalate.
• Handle all manual pre-collection tasks and communication with customers.
• Manage and monitor handovers of cases to our external collection partner accurately, on time, and in compliance.
• Serve as the connecting link between Lunar and our collection partner throughout the recovery process.
• Work closely with different internal stakeholders on a daily basis - you're the credit expert in the room, and people will come to you.
• Monitor our automated credit systems and flag anomalies or optimisation opportunities to our product and engineering teams.
• Collect feedback and contribute to the continuous improvement and automation of our credit processes.
• Review and process loan applications as Lunar rolls out its new lending products across the Nordics in 2026.

Education

Bachelor of Financial Management and Services

Job description

Lunar ApS in Copenhagen, Denmark, is hiring a Credit Operations Junior Specialist to join the Credit Operations team and help prevent overdrafts, support the full pre-collection journey, and assist in building Lunar's Nordic lending operations.

You will work closely with our credit and product teams, handle manual pre-collection tasks, monitor handovers to our external collection partner, and contribute to process improvements and new lending initiatives in 2026.