Credit Operations Specialist Overdraft Prevention & Lending

Lunar; København; On-site; DKK 312,000 - 424,000; Full time

Benefits offered by this job

4 days in the office

New equipment and setup

Pension, health insurance

Enhanced parental leave

Job summary

Lunar is recruiting a Credit Operations Junior Specialist in Copenhagen to help prevent overdrafts, support customers through pre-collection, and build Lunar's Nordic lending operations. You will work with the credit team, tech, and external partners to ensure smooth handovers and compliant processes.

You will be the credit expert, driving improvements, flagging anomalies in automated systems, and supporting loan applications as new lending products roll out in 2026.

Qualifications

• You are structured and reliable, completing daily operational tasks properly.
• You are curious and proactive, spotting problems and fixing root causes.
• You communicate clearly in writing with customers and colleagues.
• You can handle multiple tasks and stakeholders in a fast-moving environment.
• You thrive in a team that holds high standards.

Responsibilities

• Proactively identify and act on potential overdrafts before they escalate.
• Handle manual pre-collection tasks and communications with customers.
• Coordinate handovers with our external collection partner accurately and on time.
• Serve as credit expert and connect Lunar with the collection partner during recovery.
• Collaborate with internal stakeholders daily to improve processes and systems.
• Monitor automated credit systems and flag anomalies for product/engineering teams.
• Review and process loan applications as new lending products roll out in 2026.

Job description

Lunar is recruiting a Credit Operations Junior Specialist in Copenhagen to help prevent overdrafts, support customers through pre-collection, and build Lunar's Nordic lending operations. You will work with the credit team, tech, and external partners to ensure smooth handovers and compliant processes.

You will be the credit expert, driving improvements, flagging anomalies in automated systems, and supporting loan applications as new lending products roll out in 2026.