Copenhagen Support Associate — Flexible Evenings/Weekends

Wolt - English; København; Sur place; DKK 179 000 - 220 000; Temps partiel

Avantages offerts par ce poste

Wolt credits cashback benefit

Visma Advantage Benefits Program

Employee assistance program

Fruits and drinks at the office

Résumé du poste

Wolt in Copenhagen is seeking Support Associates to join our support team. You’ll help customers, courier partners and venues via live chat, email and phone, and ensure delivery operations run smoothly.

You’ll work flexible shifts, including weekday evenings and weekends, in our Ny Carlsberg Vej office. Danish fluency and professional English are required, and remote work is not available.

Qualifications

• Fluent in Danish and professional working proficiency in English.
• Experience in customer-facing roles is a plus.

Responsabilités

• Support customers, courier partners and venues via live chat, email and phone.
• Ensure delivery operations run smoothly.
• Develop the support function with the team and other departments at Wolt.

Connaissances

Customer focus

Communication skills

Multitasking

Description du poste

Wolt in Copenhagen is seeking Support Associates to join our support team. You’ll help customers, courier partners and venues via live chat, email and phone, and ensure delivery operations run smoothly.

You’ll work flexible shifts, including weekday evenings and weekends, in our Ny Carlsberg Vej office. Danish fluency and professional English are required, and remote work is not available.