Conference & Events Manager

1 Hotel Copenhagen; København; On-site; DKK 550,000 - 800,000; Full time

Benefits offered by this job

Designed by Nature

Pension & health insurance

Career advancement

Online learning platform

Team recognition

Discounted room rates

Job summary

1 Hotel Copenhagen is seeking a Conference & Events Manager to lead planning and coordination of conferences, meetings and events. You’ll own the pre-planning phase, translate client needs into action, and align hotel teams to deliver seamless events.

In this role you’ll collaborate with Sales, F&B, Front Office, Housekeeping and Engineering, manage room setups, AV, timings and guest flows, and serve as the client’s main contact from planning through event delivery.

Qualifications

• Previous experience in conference and event planning, hospitality or a similar client-facing coordination role would be ideal.

Responsibilities

• Take ownership of the planning and coordination of confirmed conferences and events.
• Act as the main point of contact for clients throughout the pre-planning process.
• Coordinate with Sales, F&B, Front Office, Housekeeping, Engineering and other departments to align the event plan.
• Manage event details such as room setups, timings, food and beverage requirements, AV and technical needs, guest flows and special requests.
• Prepare and communicate clear and accurate event information to all relevant teams.
• Lead or participate in planning meetings and operational briefings ahead of events.
• Stay close to the event on the day and be the client’s key contact throughout.
• Anticipate challenges and work proactively with the team to find solutions.
• Ensure a smooth handover between planning and operations and deliver the promised experience.
• Build strong relationships with clients and hotel teams.

Skills

Event planning

Client coordination

Hospitality

Team collaboration

Job description

We’re looking for a Conference & Events Manager to join our team and take a central role in planning and coordinating conferences, meetings and events at 1 Hotel Copenhagen.

As our Conference & Events Manager, your main focus will be on the pre-planning phase. Once an event is confirmed, you’ll take ownership of the details, working closely with the client to understand their needs and bringing the right teams across the hotel together to make sure everyone is aligned ahead of the event.

You’ll connect the dots between our clients and our operational teams, ensuring that timings, setups, menus, technical requirements, guest needs and all the smaller details are clearly communicated and carefully coordinated. And when the event begins, you’ll remain a familiar face for the client, serving as their main point of contact and helping ensure everything comes together seamlessly.

In this role, you’ll:

• Take ownership of the planning and coordination of confirmed conferences and events.
• Act as the main point of contact for clients throughout the pre-planning process.
• Build a clear understanding of each client’s needs, priorities and vision for their event.
• Bring together the relevant hotel departments and ensure everyone is aligned on the event plan.
• Coordinate closely with teams including Sales, F&B, Front Office, Housekeeping, Engineering and other operational departments.
• Manage event details such as room setups, timings, food and beverage requirements, AV and technical needs, guest flows and special requests.
• Prepare and communicate clear and accurate event information to all relevant teams.
• Lead or participate in planning meetings and operational briefings ahead of events.
• Stay close to the event on the day and act as the client’s key contact throughout.
• Anticipate potential challenges and work proactively with the team to find solutions before they become issues.
• Ensure a smooth handover between planning and operations, helping our teams deliver the experience that has been promised to the client.
• Build strong relationships with both clients and team members across the hotel.

About you...

You’re someone who genuinely enjoys bringing people and details together.

You’re highly organised, structured and comfortable managing multiple events and priorities at the same time. You have a strong eye for detail, but you also understand that successful events depend on communication, teamwork and building good relationships.

You’re confident working directly with clients and enjoy guiding them through the planning process. At the same time, you’re just as comfortable working behind the scenes with different hotel departments to make sure everyone knows exactly what needs to happen and when.

You stay calm when plans change, think ahead and naturally look for solutions.

Previous experience within conference and event planning, hospitality or a similar client-facing coordination role would be ideal. Experience from a hotel environment is an advantage, as is an understanding of how different operational departments work together to deliver an event.

Most importantly, you bring warmth, ownership and genuine care to every interaction.

If you love the planning behind great events, enjoy creating clarity from lots of moving parts and want to be the person who helps bring it all together at 1 Hotel Copenhagen, we’d love to hear from you.

About us…

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

• Designed by Nature work environment.
• Competitive salary package with included pension and health insurance benefits.
• Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
• SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
• Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
• Enjoy company benefits and exclusively discounted room rates for you, your family, and friends at Starwood Hotels & Resorts.