Concierge Assistant

Family Assist; Randers Kommune; On-site; DKK 109,000 - 130,000; Full time

Job summary

Family Assist in Randers, Denmark seeks a Concierge Assistant to provide excellent customer service in a high-end residential building. You will greet residents and guests, assist them, coordinate maintenance requests, and manage reservations for common areas.

The ideal candidate has strong English communication, a professional demeanor, and attention to detail. This is a full-time role with a monthly salary of 1600 USD; hospitality experience is a plus, but not required.

Qualifications

• High school diploma or equivalent; hospitality training preferred.
• Excellent communication skills in English; additional languages a plus.
• Proficient use of MS Office

Responsibilities

• Greet residents and guests professionally.
• Answer calls and emails promptly.
• Coordinate maintenance requests with staff.
• Manage reservations for gym, pool, and other amenities.
• Assist with organizing community events.
• Provide local recommendations to residents.
• Ensure common areas are clean and well-maintained.

Skills

English communication

Customer service

Independent/TeamWork

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Concierge Assistant

Profession: Concierge

City: Randers, Denmark

As a Concierge Assistant, you will be responsible for providing excellent customer service and ensuring the smooth operation of a high-end residential building in Randers. Your main duties will include greeting and assisting residents and guests, coordinating maintenance requests, and managing reservations for common areas and amenities.

The ideal candidate will have excellent communication skills, a professional demeanor, and a strong attention to detail. Previous experience in a customer service or hospitality role is preferred but not required. This is a full-time position with a salary of 1600$ per month.

Key Responsibilities

• Greet residents and guests in a friendly and professional manner
• Answer phone calls and respond to emails promptly
• Coordinate maintenance requests with the appropriate staff members
• Manage reservations for common areas such as the gym or pool
• Assist with organizing community events and activities
• Maintain knowledge of local attractions, restaurants, and services to provide recommendations to residents
• Ensure the building's common areas are clean and well-maintained at all times

Requirements

• High school diploma or equivalent; additional education or training in hospitality is preferred
• Excellent communication skills in English (additional languages are a plus)
• Strong customer service skills with the ability to handle difficult situations calmly and professionally
• Proficient computer skills, including Microsoft Office Suite
• Ability to work independently as well as part of a team
• Flexibility to work weekends or evenings if needed

Working Conditions

This is a full-time position with standard working hours from Monday-Friday. However, flexibility is required as occasional evening or weekend shifts may be necessary. This position does not include accommodation.

We are an equal opportunity employer committed to diversity in the workplace. We encourage people of all backgrounds to apply.