Concierge Assistant - Aalborg, Denmark

PrestigeArch Luxembourg; Aalborg; On-site; DKK 95,000 - 129,000; Full time

Benefits offered by this job

Visa sponsorship

Accommodation available for an added/2

Job summary

PrestigeArch Luxembourg's Concierge Assistant role in Aalborg, Denmark, seeks a friendly, reliable front‑of‑house professional to deliver exceptional guest service and assist with guest requests during their stay.

You will greet guests, handle check‑in, share local insights, arrange restaurant/theatre reservations and transportation, coordinate with housekeeping, and maintain a spotless lobby; English fluency is required, additional languages a plus, and visa sponsorship is available.

Qualifications

• High school diploma or equivalent; hospitality degree is a plus.
• Experience in customer service or hospitality preferred.
• Excellent verbal and written English communication.
• Fluent in English; knowledge of additional languages is a plus.
• Ability to work flexible hours including weekends and holidays.
• Strong organizational skills and attention to detail.
• Demonstrated ability to multitask under pressure.
• Customer-oriented attitude.

Responsibilities

• Greet guests on arrival and assist with check-in.
• Provide information on amenities, attractions, and events.
• Make reservations at restaurants, theaters, and other venues.
• Arrange transportation for guests as needed.
• Handle guest complaints or concerns professionally.
• Coordinate with housekeeping to ensure room prep per requests.
• Keep lobby area clean and presentable at all times.
• Assist with luggage handling and storage.
• Handle any other duties as assigned by the Concierge Manager.

Skills

Customer service

Communication

Organizational skills

Multitasking

Pressure management

Fluent English

Education

High school diploma

Hospitality management degree

Job description

Concierge Assistant - Aalborg, Denmark

We are in search of a friendly and reliable Concierge Assistant to join our team at a luxury hotel in the beautiful city of Aalborg, Denmark. As a Concierge Assistant, you will be responsible for providing exceptional customer service to our guests and assisting them with any requests they may have during their stay.

Key Responsibilities

• Greet guests upon arrival and assist with check-in process
• Provide information about hotel amenities, local attractions, and events
• Make reservations for guests at restaurants, theaters, and other venues
• Arrange transportation for guests as needed
• Handle guest complaints or concerns in a professional and timely manner
• Maintain knowledge of hotel policies and procedures to ensure guest satisfaction
• Assist with luggage handling and storage
• Coordinate with housekeeping to ensure guest rooms are prepared according to requests
• Keep lobby area clean and presentable at all times
• Handle any other duties as assigned by the Concierge Manager

Requirements

• High school diploma or equivalent; degree in hospitality management is a plus
• Previous experience in customer service or hospitality industry preferred
• Excellent communication skills, both verbal and written
• Fluent in English; knowledge of additional languages is a plus
• Ability to work flexible hours including weekends and holidays
• Strong organizational skills and attention to detail
• Demonstrated ability to handle multiple tasks simultaneously
• Must be able to work well under pressure
• Customer-oriented attitude

Salary

• 1500$ per month (without accommodation)
• *Accommodation can be provided for an additional fee.

Visa Sponsorship

We are willing to provide visa sponsorship for qualified candidates.

Location

Aalborg, Denmark is a vibrant city known for its rich history, beautiful architecture, and friendly people. It offers a high quality of life with affordable cost of living. With its picturesque waterfront location and charming cobblestone streets, Aalborg is the perfect place to work and live.