Aftermarket Sales Specialist - Parts & Upgrades

Afinitas; Brønderslev; Sur place; DKK 420 000 - 660 000; Plein temps

Résumé du poste

Afinitas is seeking an Aftermarket Customer Service Representative to build lasting relationships with customers while delivering outstanding service and support. You will proactively drive sales of replacement parts, upgrades, and service across a broad geographical region.

In this role you will communicate with customers by phone and email, prepare quotations, and collaborate with operations, engineering, and logistics to ensure timely orders and exceptional customer experience.

Qualifications

• Has a technical background or a commercial education with a flair for technical sales.
• 3+ years of sales or customer service experience, preferably in a similar industry.
• Fluent in Danish and English; strong written and verbal communication.

Responsabilités

• Drive aftermarket sales growth by identifying and converting opportunities for wear parts, spare parts, replacement molds, upgrades, and related solutions.
• Meet or exceed aftermarket sales and performance objectives set by the Aftermarket Leader.
• Prepare accurate quotations and follow up to maximize conversion; process quotes and orders accurately.

Connaissances

Sales

Customer service

Communication

Danish and English fluent

Microsoft Office

LN ERP

Formation

Technical background or commercial education

Outils

LN ERP

MS Office

Description du poste

Afinitas is seeking an Aftermarket Customer Service Representative to build lasting relationships with customers while delivering outstanding service and support. You will proactively drive sales of replacement parts, upgrades, and service across a broad geographical region.

In this role you will communicate with customers by phone and email, prepare quotations, and collaborate with operations, engineering, and logistics to ensure timely orders and exceptional customer experience.