Account Manager, Restaurant

Wolt - English; København; On-site; DKK 550,000 - 750,000; Full time

Benefits offered by this job

Discount on Wolt orders

Lunch at office

Office snacks

Job summary

Wolt is seeking an SMB Account Manager in Denmark to manage a portfolio of around 150 restaurant partners and help them grow on the platform by identifying opportunities and driving product adoption.

You will work with data to guide partner improvements, support day-to-day operations, and collaborate with internal teams to optimize tools and services. Proficiency in Danish and English is essential.

Qualifications

• Experience in account management or partner programs.
• Strong relationship-building and communication skills.
• Analytical mindset with experience using dashboards to inform decisions.

Responsibilities

• Manage a portfolio of ~150 restaurant partners and help them grow on the platform.
• Identify growth opportunities and drive adoption of Wolt products (e.g., Wolt Ads, Wolt+).
• Use data to guide improvements and support day-to-day operations for partners.
• Collaborate with internal teams to address feedback and optimize tools and services.

Skills

Account management

Relationship building

Analytical skills

CRM systems

Sales

Tools

Looker

Power BI

Job description

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

At Wolt, we’re all about great partnerships – and that starts with great people. We’re now looking for a new SMB Account Manager to join our team and help some of Denmark’s most exciting local restaurants thrive on Wolt. If you love building relationships, spotting growth opportunities, and driving impact, this might be the role for you.Since launching in Denmark in 2017, we’ve expanded to over 200 cities and partnered with 4,000+ restaurants – and we’re just getting started. Our Account Management team plays a key role in that journey, working closely with our partners to ensure their success on our platform.We’re a tight-knit team of 11 Account Managers who support and challenge each other every day. We celebrate wins, share learnings, and enjoy solving problems together – whether that’s out in the field with a partner or over a coffee at the office. If you enjoy taking ownership and being part of a humble yet ambitious team, we think you’ll feel right at home.But don’t just take our word for it – see for yourself what your future colleagues say about working at Wolt here .

What you’ll be doing

As an Account Manager at Wolt, you’ll be responsible for managing and developing a portfolio of around 150 restaurant partners. Your main goal will be to help them grow their business on our platform by identifying opportunities, solving challenges, and making sure they get the most out of Wolt’s tools and services.You’ll work closely with your partners to improve their performance, introduce relevant products like Wolt Ads or Wolt+, and support them in their day-to-day operations. This is a role that combines commercial thinking, data-driven decisions, and direct collaboration with partners.

Day-to-day in this role you’ll:

• Spend 5–10 days per month visiting restaurant partners to strengthen relationships and better understand their business
• Manage commercial renegotiations and drive adoption of relevant Wolt products such as Wolt+, Wolt Ads, Wolt Drive, and Wolt Capital
• Use data to identify growth opportunities and guide partners through improvements that drive performance
• Support partners with day-to-day operational topics and process improvements
• Monitor performance using Looker and prioritise where to focus your time and effort for the greatest impact
• Gather feedback from your partners and share insights with internal teams to help improve our tools, services, and ways of working

Our humble expectations

We’re looking for someone who combines commercial thinking with a genuine interest in helping partners succeed. This role is a great fit for someone who’s proactive, analytical, and thrives on building long‑term relationships that deliver results. Relationship‑building skills – You’re a strong communicator who can easily build trust and adapt your tone to suit everyone from chefs to business owners Commercial mindset – You understand business drivers and can spot opportunities to grow partner revenue and improve performance Analytical skills – You’re confident working with performance data and dashboards (e.g. Looker, Power BI) to inform decisions and tell a compelling story Initiative and ownership – You take charge of your own portfolio and proactively push projects forward beyond the obvious, without waiting for instructions Experience – A background in sales or account management is a big plus Technical comfort – You’ve used CRM systems and business tools before, and you pick up new platforms quickly Languages – You’re fluent in Danish and English, both written and spoken

What we offer

At Wolt, we believe great people thrive when given ownership, trust, and the chance to make an impact. As an Account Manager, you’ll get just that – along with a competitive salary and the opportunity to grow in a fast-moving global tech company with plenty of career paths.You’ll also enjoy perks like a discount on Wolt orders, daily lunch, and a stocked office with coffee, soft drinks, and fruit – plus a range of other local benefits.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.