Account Manager

TransPerfect; Viby; On-site; DKK 420,000 - 600,000; Full time

Job summary

TransPerfect is seeking an Account Manager to develop new business relationships and serve as the first level of support for existing clients.

The role focuses on understanding TransPerfect’s capabilities, identifying prospective customers, and growing client relationships through proactive outreach and collaboration with Sales Management. A strong emphasis is placed on delivering exceptional service and managing pricing and contracts.

Qualifications

• Bachelor’s degree or equivalent is required.
• Experience in strategic business development is preferred.
• Excellent written and spoken English and Danish.
• Strong analytical skills to project revenues and budgets.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Develop an effective understanding of TransPerfect’s services and advantages.
• Identify prospective customers and target organizations for sales.
• Engage in cold calling, Internet research, and trade shows to acquire new clients.
• Collaborate with Sales Management to qualify, develop, and close opportunities.
• Educate clients about TransPerfect’s services and benefits.
• Provide customer support and align with Production Management on client needs.
• Manage pricing and contractual matters per company procedures.
• Learn each client’s industry and culture to uncover new opportunities and deliver high service levels.

Skills

Strategic Business Development

Relationship Building

English & Danish communication

Revenue projections

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office

Job description

TransPerfect Is More Than Just a Job…

Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

About TransPerfect

TransPerfect is the world’s leading provider of language services and technology solutions. With over 120 offices worldwide, we partner with global industry leaders, including Fortune 500 companies, to deliver translation, localization, and business solutions across diverse industries.

Position Summary:

The Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients.

Position responsibilities:

• Develop an effective understanding of the capability, benefits and competitive advantages of TransPerfect’s services
• Identify prospective customers and individual organizations to focus on sales activities
• Develop new client relationships via cold calling, Internet, and trade shows
• In coordination with Sales Management, identify, qualify, develop and close sales opportunities
• Promote and educate clients regarding TransPerfect’s services
• Provide customer support and manage client expectations in liaison with the Production Management Team
• Manage and control pricing and contractual issues by developing a thorough understanding of company procedures
• Take an active role in learning about each client’s industry, business needs and company culture to identify new business opportunities and provide a high level of service
• Perform other special projects or duties when required

Job requirements

Essential skills and experience:

• Interest in or previous experience in Strategic Business Development
• Ability to build and maintain relationships
• Superior written and spoken communication skills in English and Danish
• Good analytical skills needed to project revenues, monitor budgets and other necessary calculations
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Minimum Bachelor’s Degree or its equivalent
• Most importantly, the ideal candidate must demonstrate ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build strategic relationships with clients and co-workers, work as part of a team, take active measures to solve problems and commit to a high level of service

Preferred skills and experience:

• Previous Account Management experience is beneficial
• Superior written and spoken communication skills in Swedish