Account Manager

Nu Skin group; København; On-site; DKK 360,000 - 540,000; Full time

Job summary

Nu Skin group is seeking a dynamic Account Manager to join our Account Management team, supporting distributors across Norway, Denmark, Sweden, Finland, Iceland, the UK and Ireland. You will answer inquiries, manage orders, and help maintain strong distributor relationships via social media, phone, email and in-person interactions.

We value English fluency; Scandinavian language skills are a plus. You should have a high school or college degree, experience in customer service or sales, solid IT

Qualifications

• Fluent in English; Scandinavian languages are a plus.
• Minimum high school or college degree.
• Experience in customer service, sales, or business support.
• Experience with social media and social listening.
• Excellent IT skills, especially Microsoft Office.
• Outgoing, service-minded and flexible personality.

Responsibilities

• Support distributors via social media, phone, email, and in person.
• Build strong professional relationships and motivate customers.
• Identify improvement ideas and share with team and manager.

Skills

English fluency

Customer service experience

Social media experience

Public speaking

Office IT skills

Travel willingness

Education

High school or college degree

Tools

Microsoft Office

Job description

You will become part of the Account Management team where dedicated colleagues provide support to distributors in Norway, Denmark, Sweden, Finland, Iceland, the UK and Ireland.

This is an exciting opportunity for a dynamic, self-motivated individual who is able to work using own initiative. If you are a responsible and energetic adviser who enjoys being in daily contact with customers via social media, telephone, e-mail and in person, you are the one we are looking for. As a person you thrive in a busy workplace, you have a positive attitude and the ability to remain calm regardless of the situation. You are a team player who works independently and easily creates an overview of tasks and priorities. Your overall goals are to help and motivate the customer, to build strong professional relationships and to give the best possible service. You are able to come up with new ideas and willing to share suggestions for improvement with your colleagues and manager.

We expect that you:

• Are completely fluent in English – Scandinavian languages will be seen as an advantage
• Have a high school or college degree as a minimum
• Have experience from a customer service, sales or business support role
• Have experience with social media and social listening
• Have excellent IT skills, especially Microsoft Office
• Have an outgoing, service minded and flexible personality
• Have a strong work ethic with the willingness to go the extra mile
• Are willing to travel for meetings and events and enjoy public speaking