puestos de Mechanical en Alemania

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Client: 2230 Laser Imaging Systems GMBH

Location: Jena, Germany

Job Category: Customer Service

EU work permit required: Yes

c74fcfb99e00

1

25.04.2025

09.06.2025

Description

• Evaluate, analyze, diagnose and solve technical equipment problems via telephone, remote access or in person at a customer location.
• Preparation of field service report on customer support activity and providing documentation to other supporting functions on re-occurring problems.
• Representing the company to the customer and accountability for customer satisfaction with service.
• Coordinating actions with customers to minimize downtime.
• Training and Support service engineers worldwide.
• Communication with all partners in a timely manner.
• Effectively present information to management.
• Comply and follow all procedures within the company security policy.
• Adhere to all safety and health rules and regulations.

Minimum Qualifications

• University Degree in Electronics or Electrical Engineering or Mechanical Engineering or equivalent experience.
• Good practical skills in electronic, electrical, pneumatic, mechanical assembly.
• Ability to read and work with engineering drawings, schematics, and technical manuals.
• Excellent analytical problem-solving skills.
• Good presentation and interpersonal skills.
• Good communication skills in English and German.
• Proficiency in MS office tools.
• Willingness to travel to customer sites on a regular basis (roughly 25%) for onsite support and service & systems installation.