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Client:
Teleperformance
Location:
Job Category:
Other
EU work permit required:
Yes
Job Reference:
ac3db73ca3d2
Job Views:
1
Posted:
09.05.2025
Expiry Date:
23.06.2025
Job Description:
Are you a fluent German speaker? Join our Microsoft Customer Experts team and work in Greece with the world’s tech leader!
Microsoft collaborates with our TP in Greece, providing excellent opportunities for experienced technology enthusiasts to work with the world’s tech leader!
If you speak German fluently and wish to experience working in the world of computer software, consumer electronics, personal computers, and online platforms, grab this chance to join the German Microsoft Support team, supporting customers from Germany, Austria & Switzerland.
What you will do:
- Identify customers’ needs and deliver appropriate solutions, including sales
- Guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries promptly
- Assist customers to place orders and resolve related issues
- Answer inquiries, troubleshoot or escalate technical issues, and assist with account issues
- Follow standard diagnostic procedures, focusing on frequently asked questions
- Turn every customer into a happy customer!
- Exchange ideas and solutions with colleagues!
What you will bring:
- Excellent communication skills in German
- Good command of English (B2+)
- Sales experience with consumer products and services (asset)
- Technical research skills for troubleshooting
- Advanced internet research skills
- Empathy and strong communication skills
- A positive, adventurous attitude
- A willingness to learn and grow
What we offer:
- Relocation support to Greece (flight tickets, hotel accommodation, house search assistance - all at no cost)
- Competitive monthly salary + 2 extra salaries per year
- Referral Program: Bring friends and receive bonuses!
- Health care benefits and discounts
- Full training by certified instructors
- Career development opportunities
- Community & social responsibility initiatives
- Free online Greek language courses
- Modern premises with relaxing break areas
- Work for a Great Place to Work-Certified Company that values diversity
This is a great opportunity to develop your career in a multinational environment, gaining valuable experience while representing a leading global brand. We promote diversity and provide equal opportunities regardless of gender, ethnicity, religion, culture, or age.
Find out more!
Interested in more German-speaking jobs? Looking for additional opportunities?