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Job summary
A leading customer experience firm is looking for luxury brand evaluators in Stuttgart. As an evaluator, you will assess customer experiences with high-end brands in fashion, beauty, and automotive. The role offers flexible assignments and compensation for your time. Ideal candidates are observant, detail-oriented, and passionate about the luxury market, with no prior experience required.
Benefits
Qualifications
- Must be 18 years or older.
- Current customer of premium and luxury brands.
- Not currently under contract with any retail brands.
Responsibilities
- Choose assignments aligned with your preferences.
- Visit luxury stores or evaluate online.
- Provide honest feedback through questionnaires.
Skills
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
- Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
- Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
Fashion & Couture
- Louis Vuitton
- Saint Laurent
- Balenciaga
- Versace
- Prada
- Moncler
- Fendi
- Bottega Veneta
- Ferragamo
- COS
- Bally
- Dolce & Gabbana
Jewelry & Watches
- Tiffany & Co.
- De Beers
- Piaget
- IWC
- Boucheron
- Pandora
Beauty & Skincare
- Guerlain
- Sephora
- L’Oréal
- Givenchy
Automotive
- Bentley
- Jaguar
- Genesis
- Maserati
- Vespa
- Choose your assignments - align your missions with your personal preferences and profile.
- Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
- Observe carefully - check the ambiance, service quality, and overall customer experience.
- Provide honest feedback - use our platform to share your observations through questionnaires.
- Collaborate with iconic brands across industries.
- Flexible assignments tailored to your interests.
- Compensation for your time and input, with the potential for reimbursement on purchases.
- A user-friendly platform for managing missions and feedback.
- Register: sign up at live.cxg.com and confirm your email.
- Complete your profile: fill out your details to 100% and get verified.
- Get certified: pass the General Certification to access missions.
- Apply for missions: explore assignments with brands that excite you.
- Start evaluating: begin making a difference in the luxury market.
- Non-Purchase Evaluations: Earn a fee based on mission complexity.
- Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
- Must be 18 years or older.
- Current customer of premium and luxury brands.
- Not currently under contract with any retail brands, to ensure impartiality.
- Punctual, organized, detail-oriented, and reliable.
- Observant and passionate about customer experience.
- No prior experience is required; we value honest feedback from genuine customers.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.