Associate-Jobs in United States

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Sector: Distribution and Warehouse, Technology
Role: Assistant
Contract Type: Permanent
Hours: Full Time

DESCRIPTION

RAD Process Assistant in Oberkrämer bei Berlin

At Amazon, we strive to be earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We're making history and the good news is we've only just begun.
Amazon (OpsTech Solution Supply Chain - OTS SC) has an immediate opening as RAD (Rapid Asset Deployment) Process Assistant to support our new building within the RAD program. The OTS SC organization manages and is responsible for a wide variety of hardware testing and deployment, new device launches and project initiatives that cross business teams and operations groups within Amazon Fulfillment IT.

As RAD Process Assistant you are responsible for either administrative Ops support - resolving tool related blockers and preparing the virtual environment to ensure smooth item flow in operations. Or independent operational support on the shop floor owning one or more process paths according to daily setup: Dock, Receive, Pick/Pack, Provision.
The role also incorporates safety-related aspects such as ensuring a neat and clean working environment and the absence of un-calculated safety risks as well as waste management compliance in RDE1.

Key Job Responsibilities

Besides others, your core responsibilities will include the following:

1. Support and work independently in the department as required.
2. Help manage daily department duties, including labor allocation, leading stand-up meetings, assigning job duties, and communicating with internal and external partners.
3. Provide vacation coverage for Area Managers.
4. Provide policy follow-up and attendance tracking (duties do not extend to discipline).
5. Track and report labor hours and adjust labor moves.
6. Assist on the floor as an associate resource, training associates and verifying SOP compliance.
7. Ensure successful area performance through tracking, reporting, and feedback of associate performance.
8. Participate in Operational Excellence initiatives in some capacity.
9. Fill in as needed with production duties.
10. Fully understand workflow and daily production goals.
11. Review and update SOP as required.
12. Assist in keeping work area clean and organized, submitting necessary safety audits.
13. Identify and address safety hazards within the work area.
14. Coach associates to work safely at all times.
15. Participate in safety initiatives.
16. Report all job injuries immediately to area manager.

About the Team

The OTS SC RAD team provides IT hardware to a broad variety of internal customers like AMZL, VF, or FCs. We receive, repair, provision/image, and ship IT equipment from handheld scanners to any kind of peripherals and laptops. We also build and prepare IT site infrastructure to support new building launches. We are one of those crucial teams in the background supporting our operations in delivering to the customer.

BASIC QUALIFICATIONS

1. Previous experience in a similar role.
2. Basic technical knowledge.
3. Ability to communicate in German and English.
4. Good communication skills, both written and verbal.
5. High customer obsession.
6. A true team player who is happy to share knowledge and work together as a team to always innovate and improve how we work.

PREFERRED QUALIFICATIONS

1. Experience in OTS SC or AMZ Delivery desired.
2. A curious mindset that always questions: what can we do better?
3. High level of ownership and accountability and an independent working style.

In addition, we expect fluency in German, an open mind, willingness to learn new skills, and respect for the team spirit.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use, and transfer the personal data of our candidates.

m/w/d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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