Workplace Platform Owner (m/f/d)

BayWa r.e. Solar Trade Global; München; On-site; EUR 90,000 - 140,000; Full time

Benefits offered by this job

Flexible working models

30 days vacation

Germany Ticket subsidy

e-Charging stations in company parking

Corporate Benefits Portal discounts

Job summary

BayWa r.e. Solar Trade Global is building a new international IT organization and is seeking a seasoned Workplace Platform Owner.

You will own the strategy, governance, and provider management for the modern digital workplace across the group, driving secure and user-friendly experiences. You will define standards, collaborate with IT, security, and business teams, and lead external providers to ensure high service quality and cost effectiveness, with a focus on Intune and endpoint controls.

Qualifications

• Degree in Computer Science, Business Informatics, or a related field or equivalent experience.
• Proven Workplace/Endpoint Management or Modern Workplace experience.
• Experience as Service Owner, Product Owner, or Platform Owner with end-to-end accountability.
• Strong expertise in Intune, endpoint management, and Windows client management.
• Solid knowledge of SLA, KPI governance and service delivery standards.
• Experience managing external MSPs and driving performance improvements.

Responsibilities

• Own the complete service lifecycle of workplace and endpoint services from strategy through retirement.
• Define the future workplace platform and governance models in a provider-driven environment.
• Lead the workplace and endpoint services strategy, roadmap, and lifecycle.
• Define and align the digital workplace vision with business needs.
• Advise stakeholders on modern workplace solutions and technologies.
• Ensure high service quality and achievement of KPIs and SLAs.
• Establish and govern Windows baselines, device compliance, and hardware standards.
• Oversee endpoint security governance and Intune policy oversight.
• Manage software deployment, device configuration, and printer standards.
• Govern workplace service providers and drive cost-effective operations.
• Lead service reviews, escalations, and provider improvement initiatives.
• Improve user experience via feedback, standardization, and self-service.

Skills

Workplace management

Endpoint management

Modern Workplace

Service ownership

Stakeholder management

SLA governance

KPI governance

Intune and device compliance

Software deployment

External MSP management

IT carve-out experience

Education

Degree in Computer Science or related field

Tools

Microsoft Intune

Job description

BayWa r.e. is the home for change makers. We r.e.think energy – how it is produced, stored and can be best used to enable the global renewable energy transition that is essential to the future of our planet. At BayWa r.e. we effect change globally. With locations in numerous countries, thousands of colleagues are already working across the world, collaborating with local businesses to proactively shape the future of the energy sector.

With a network of over 20 locations worldwide, more than 1,200 employees and over 30 years of experience, the Business Entity Solar Trade within BayWa r.e. group is one of the world’s leading distributors of photovoltaic components. Throughout the B2B sector we supply and support our cooperation partners and installers with innovative photovoltaic products.

About the role: As part of a comprehensive IT carve-out, an independent, high-performing, and service-oriented IT organization is being established for an international trading company. Selected managed service providers will complement the internal teams.As the Workplace Platform Owner, your focus is strategy, governance, service quality, and provider management.

For Workplace & Endpoint Services, we are looking for an experienced professional who will be responsible for the strategic development of the workplace platform, define standards, and manage external service providers. You will create the foundation for a modern, secure, and user-friendly digital workplace for the entire group.

What You Will Do

• Own the complete service lifecycle of workplace and endpoint services from strategy through retirement
• Play a key role in the IT carve-out by building the future workplace platform in a provider-driven environment, defining governance models, and collaborating across IT, security, IAM, infrastructure, and business teams
• Own and continuously evolve the workplace and endpoint services strategy, roadmap, and lifecycle
• Define the future vision for the digital workplace and align it with business needs
• Act as a trusted advisor to business stakeholders on modern workplace solutions and technologies
• Ensure high service quality, user satisfaction, and achievement of workplace KPIs and SLAs
• Establish and govern workplace standards, including Windows baselines, device compliance, and hardware standards
• Lead endpoint security governance, application control standards, and Intune policy oversight
• Govern software deployment, client configuration, printer, and multimedia standards across the organization
• Manage workplace service providers, ensuring performance, quality, and cost-effective operations
• Drive service reviews, SLA management, escalations, and continuous provider improvement initiatives
• Champion user experience improvements through feedback analysis, standardization, and self-service capabilities
• Support global workplace transformation, technology rollouts, and international workplace standardization

What You Bring

• Degree in Computer Science, Business Informatics, or a related field, or equivalent professional experience
• Proven experience in Workplace, Endpoint Management, or Modern Workplace environments
• Track record as a Service Owner, Product Owner, or Platform Owner with end-to-end service accountability
• Strong expertise in Microsoft Intune, endpoint management, Windows client management, device compliance, and software deployment
• Solid understanding of workplace governance, service management, and operational best practices
• Experience managing external managed service providers and driving service performance improvements
• Strong knowledge of SLA, KPI, and governance frameworks, ensuring high-quality service delivery
• Entrepreneurial mindset with a proactive, structured, and analytical approach to problem-solving
• Excellent communication and stakeholder management skills, with the ability to influence at all organizational levels
• Experience supporting transformation initiatives such as IT carve-outs, international rollouts, outsourcing, service integration, or organizational change programs; Microsoft certifications are an advantage

What We Are Ready To Offer You

• Unique opportunity to shape and build a new international IT organization from the ground up
• High level of ownership, autonomy, and direct influence on a strategically important business area
• Collaboration with international stakeholders, business functions, and technology partners in a modern cloud-first environment
• Attractive compensation, professional development opportunities, flexible working models, and a culture with flat hierarchies and fast decision-making
• Flexible working hours, mobile working and modern workplace equipment, plus 30 days of vacation
• Discounted online shopping through our Corporate Benefits Portal
• Subsidy for the Germany Ticket, and e-charging stations in the free company parking
• Last but not least: you are driving forward the energy transition as part of a great team and ensuring that our future becomes a little greener

Is This Role The Right Fit For You?

For any questions regarding the job opportunity, please contact us [e-mail].

We look forward to receiving your application!

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