Vice President, Services Business Development, Retail&Commerce

Mastercard Inc.; Frankfurt; On-site; EUR 220,000 - 320,000; Full time

Job summary

Mastercard is seeking a Vice President, Services Business Development for Retail & Commerce, based in Frankfurt. You will lead end-to-end B2B sales, drive new logos, and expand existing client relationships across key markets.

This role requires building client-centric growth strategies, negotiating complex multi-stakeholder deals, and partnering with cross-functional teams to scale Mastercard’s services portfolio, including analytics, loyalty, and professional services.

Qualifications

• Proven track record in B2B sales and business development.
• Experience selling complex solutions in data/analytics, loyalty or professional services.
• Ability to engage and close deals with senior executives.

Responsibilities

• Lead end-to-end B2B sales from prospecting to closure.
• Acquire new logos and expand existing client relationships.
• Grow portfolio share and cross-sell across buying centers.
• Develop client-centric growth strategies and negotiate deals.
• Build senior-level relationships to position Mastercard as a partner.
• Meet sales targets and manage pipeline and revenue objectives.

Skills

End-to-end B2B sales

New logo acquisition

Client relationship growth

C-level stakeholder engagement

Cross-functional collaboration

Education

Bachelor’s degree

MBA preferred

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Vice President, Services Business Development, Retail&Commerce Services is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, business experimentation, and data-driven information and risk management services.

Overview

As Vice President, Services Business Develop, Retail & Commerce you will drive the growth of Mastercard’s Services business by leading both new logo acquisition and expansion of existing client relationships across key markets. You will be accountable for building a strong pipeline, closing strategic deals, and scaling long-term revenue through Mastercard’s Services portfolio.

Key Responsibilities

• Lead end-to-end business development: from prospecting and lead qualification to deal closure and revenue growth
• Drive new client acquisition (new logos) by proactively identifying, engaging, and converting high-potential prospects
• Grow and manage a portfolio of existing clients ("farming"), increasing share of wallet and expanding into new buying centres
• Develop and execute client-centric growth strategies, translating customer needs into scalable, value-driven solutions
• Build and maintain senior relationships (incl. C-level), positioning Mastercard as a strategic partner
• Own and consistently deliver against sales targets, pipeline development, and revenue objectives
• Lead complex, multi-stakeholder sales cycles and negotiate commercial agreements
• Collaborate cross-functionally to accelerate deal execution and ensure seamless client delivery

Experience & Skills

• Proven track record of excellence in B2B sales and business development, with clear success in both hunting (new logos) and farming (account growth)
• Strong experience in selling complex solutions, ideally within data/analytics, loyalty, or professional services
• Demonstrated ability to engage, influence, and close deals with senior executives and C-level stakeholders
• Highly proactive, self-driven, and resilient with a strong commercial mindset
• Exceptional communication, negotiation, and stakeholder management skills
• Ability to quickly understand and position complex, technical offerings
• Strong collaboration skills with experience working across markets and cross-functional teams

Qualifications

• Bachelor’s degree required, MBA preferred
• Fluency in English and German is a must

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.