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BESTSECRET in Berlin is seeking a transformative VP Logistics Excellence & Loss Prevention to lead a cross-functional organization of about 7–8 direct reports and ~100 indirect staff across Germany, Poland, and Switzerland. You will report to the Senior Vice President Logistics and drive operational excellence, standards, investments, and scalable changes to support future growth.
You will oversee customer satisfaction, inventory control, loss prevention, cost efficiency, and 3PL management,
BESTSECRET is the leading European online destination for premium and luxury off-price fashion. The Group offers its members in 28 countries across Europe a superior brand portfolio complemented by a high-end shopping experience. At the same time, BESTSECRET enables its brand partners to clear overstock at scale with minimum visibility and maximum brand equity protection. The unique business model is based on its closed character with an invitation-only customer membership, longstanding brand partner and customer relationships, combined with a tech-focused mindset. BESTSECRET has a strong track record of profitable growth over many years. It generated revenues of EUR 1,533.7 million in 2025 and employs around 2,200 people from over 90 nations. The Group draws on a heritage of 100 years in the textile and fashion industry and today is owned by Permira Funds and the founding families Schustermann and Borenstein.
As the VP Logistics Excellence & Loss Prevention, reporting directly to the Senior Vice President Logistics, you will be a key member of our Logistics Leadership Team and lead a cross-functional organization of approximately 7–8 direct reports and around 100 indirect employees across Germany, Poland, and Switzerland.
In this cross-site executive role, you will drive operational excellence and own critical business outcomes across Customer Satisfaction & Quality, Inventory, Loss Prevention, Cost & Process Efficiency, and Logistics Transformation. You will shape standards, performance, and investment priorities across our logistics network while ensuring scalable operations that support BESTSECRET's future growth.
You will lead a diverse, multi-disciplinary organization encompassing Logistics Quality Management, Continuous Improvement, Operational Excellence, B2C Packaging, Clearing Services, Loss Prevention & Supply Chain Security, and 3PL Management for Customer Returns.
At BESTSECRET, diversity isn't just a trend – it's our professional philosophy. We are dedicated to cultivating an inclusive workplace where everyone's unique talents and backgrounds are celebrated. Applicants from all backgrounds, experiences and perspectives are welcome to join us in our mission towards a more vibrant and inclusive future.