Veterinary Business Development Manager at Trupanion

Trupanion; Berlin; Remote; EUR 65,000 - 90,000; Full time

Job summary

Trupanion is expanding its business development presence in Germany, focusing on driving sales through veterinary clinics. The role emphasizes building robust relationships, introducing insured pet solutions, and integrating with clinics’ lead generation, claims submission, and medical record workflows.

The successful candidate will identify and recruit clinics, manage territory performance, and ensure seamless collaboration with internal teams to support clinic operations and client services

Qualifications

• Extensive experience selling into veterinary clinics in the DACH area.
• Track record in territory and account management.
• Ability to travel across region as required.
• Excellent communication and presentation skills.

Responsibilities

• Identify and recruit veterinary clinics to deliver sales goals.
• Manage clinics to maintain consistent sales performance.
• Support clinics to ensure processing and payment of claims.
• Plan call cycles with booked appointments, prepared agendas and clear goals.
• Report clinic and territory performance in CRM and share market insights.
• Collaborate with marketing, sales and operations on cross-department projects.
• Build relationships with veterinary and pet industries.
• Participate in veterinary congresses, trade fairs and external events as necessary.

Skills

Vet clinic sales

Territory management

Account management

German driver’s license

Tools

CRM systems

Job description

Company Description

Trupanion is a leading global provider of health insurance for cats and dogs, headquartered in Seattle, USA. Our mission is to help the pets we all love receive the veterinary care they need and deserve. Trupanion's operational center of excellence based in Germany and offers pet insurance products for the DACH territories. With veterinarians at the heart of our proposition, we develop technology led solutions to ensure our members, their pets and their veterinarians, experience unparalleled customer service. We offer a collaborative, informal and pet-friendly environment where everyone is encouraged to be the best version of themselves.

Job Description

Reporting to the Managing Director, the Business Development Manager’s primary objective is to drive pet insurance sales through collaboration with veterinary clinics. Fundamental to success in the role is the ability to build robust relationships and demonstrate the benefits of insured pets for the veterinary clinic, its technical and support staff, as well as clients and their pets; and in so doing gain firm commitment to use Trupanion’s sales tools to consistently introduce uninsured owners to the business. Developing a thorough understand of business operations, the Business Development Manager is also expected to ensure clinics are conversant with Trupanion’s web and integrated system solutions that support lead generation, claims submission and medical record collection, troubleshooting internally and externally as necessary, and are the key point of contact for queries and service issues from veterinary partners.

Location

We are hiring candidates across Germany based in (but not limited to) Berlin, München, Dresden, Düsseldorf, Frankfurt (Main), Hamburg, Hannover, Köln, Leipzig, Mannheim, Nürnberg and Stuttgart with a willingness to travel across their region as the demands of the job dictate.

Key Objectives

To identify, recruit and develop veterinary clinics to deliver agreed sales goals Once ‘active’, to manage veterinary clinics to maintain consistent sales performance To support veterinary clinics to ensure the efficient processing and payment of claims.

Responsibilities

• Efficiently plan call cycles, structured with booked appointments, well-prepared agendas and presentations, and clear, objective clinic goals and deliverables
• Participate in team meetings reporting objectively on clinic and territory performance, and providing balanced sector and market intelligence to help shape Trupanion’s strategic and tactical decisions
• Identify and develop at least one main contact in each veterinary clinic responsible for pet insurance activities
• Ensure call activity is reported accurately and timely in Trupanion’s veterinary CRM platform
• Support cross-departmental projects between marketing, sales and business operations
• Maintain contacts and build relationships with the broader veterinary and pet industries
• Participation in veterinary congresses, trade fairs and other external events as necessary
• Support business operations processing claims, addressing queries from clinics and helping to manage complaints

Personal Attributes & Experience

• Extensive experience selling into veterinary clinics in the DACH area
• Track record in territory and account management
• Must hold a valid German driver’s license (Führerschein) or an EU‑recognized equivalent
• Target orientated and the ability to demonstrate success in a previous fast-moving, high-energy sales environment
• Excellent communicator and presenter, able to deliver coherent, structured propositions to influence and secure commitment from target audiences
• Self‑motivated and analytical, able to determine priorities, deliver to deadlines and adapt to changing business requirements
• Reliable, numerate and enthusiastic with the drive to succeed
• Organised with the ability to manage multiple workstreams
• Flexibility, adaptability and creativity to overcome challenges and roadblocks
• Home based with the ability to travel as the demands of the job dictate