UX Researcher Berlin

Kiscore; Berlin; Hybrid; EUR 50,000 - 70,000; Full time

Job summary

KI Score is seeking a UX Researcher in Berlin to understand how marketing teams and agencies use our dashboard. You will lead interviews and usability tests, translating findings into actionable recommendations and working closely with product and design to improve the user experience.

You will build a shared base of customer insights and help shape the direction of our B2B software solutions while communicating clearly in German and English.

Qualifications

• Experience in UX research for B2B software.
• Confident with qualitative and quantitative methods.
• Clear communication.
• Very good German and good English.

Responsibilities

• Plan and run interviews and usability tests
• Turn findings into clear recommendations
• Work closely with product and design
• Build a shared base of customer insights

Skills

UX research for B2B software

Qualitative methods

Quantitative methods

Clear communication

German language

English language

Job description

More and more people ask ChatGPT, Perplexity, and Gemini before they buy: that's where it's decided which brand leads. KI Score measures every week whether a brand comes up in those answers, in which position and next to which competitors.

As a UX Researcher you find out how marketing teams and agencies work with the dashboard, and where it gets in their way.

What you'll do

• Plan and run interviews and usability tests
• Turn findings into clear recommendations
• Work closely with product and design
• Build a shared base of customer insights

Who you are

• Experience in UX research for B2B software
• Confident with qualitative and quantitative methods
• Clear communication
• Very good German and good English

Location

Berlin. We work remotely across our locations and meet for team days.